M
Marc
Setup:
Exchange Server 2003
Outlook 2003
Windows XP
We have a number of PA's in our company that have their bosses mailboxes
open through the additional mailboxes option. This all works fine and there
are no issues until.....
When the PA searches the additional mailbox say for a contact or an email
they can find the item they are looking for but when they try to open it
they get an error saying "cannot open item". If you make a note of this item
and then manually browse to it and open it it works fine. Problem is this
makes the search feature almost useless.
Has anyone else seen this issue and if so do you have a fix for it ?
many thanks
Marc
Exchange Server 2003
Outlook 2003
Windows XP
We have a number of PA's in our company that have their bosses mailboxes
open through the additional mailboxes option. This all works fine and there
are no issues until.....
When the PA searches the additional mailbox say for a contact or an email
they can find the item they are looking for but when they try to open it
they get an error saying "cannot open item". If you make a note of this item
and then manually browse to it and open it it works fine. Problem is this
makes the search feature almost useless.
Has anyone else seen this issue and if so do you have a fix for it ?
many thanks
Marc