Search Entourage Address Book.

[Brent Sallee]

I have a client who is running Entourage 2004 (latest updates as of
12/19/08) on a new Intel Based MacBook Pro (Intel Duo Core 2). The
issue she is having is that lately when she opens Address Book (in
Entourage) and clicks in the search field to search for a new name, it
takes forever to bring up the name. My customer has about 1,400
contacts. This didn't use to happen and it is now a constant
annoyance. Any help would greatly be appreciated.

Thanks,
Brent

 

[Diane Ross]

lately when she opens Address Book (in
Entourage) and clicks in the search field to search for a new name, it
takes forever to bring up the name. My customer has about 1,400
contacts.

Sometimes linking can cause slowdowns. For example in the Address Book: Once
it opens, click on the name column to re-sort your contacts. That should
cause Entourage to re-sort the list and speed things up.

 

[Brent Sallee]

Sometimes linking can cause slowdowns. For example in the Address Book: Once
it opens, click on the name column to re-sort your contacts. That should
cause Entourage to re-sort the list and speed things up.

I will try that and see what happens. Thanks for your reply!

- Brent

 

[Brent Sallee]

I will try that and see what happens.  Thanks for your reply!

- Brent

Followed Diane's suggestions but it made no difference. Any other
ideas?

- Brent

 

[Diane Ross]

Followed Diane's suggestions but it made no difference. Any other
ideas?

Use File --> Export select Entourage archive (.rge) and select contacts.
Next Switch Identity and select New. No need to set up account info. Import
the Entourage archive (.rge) and see what happens in a new Identity.

If it speeds up, we need to look at the current Identity. What size? How big
is the hd?

--
Diane
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