Search for Contact - Not Found (Until Switching Views)

[Jeff]

Hi,

I have been working with Outlook 2007 with Business Contact Manager for
about 6 months. I moved from ACT!, and I'm still trying to get used to the
differences.

I am experiencing a problem with searches. If I type a name into the search
box, I often receive a message that no contacts can be found. I know the
contact is in the database. If I switch views (for example, from "Business
Cards" to "Address Cards"), the contact(s) is shown.

(I wonder if this is similar to a problem I have in Outlook Mail where some
email messages don't show up in the inbox until I switch to another folder
(for example, from "Inbox" to "Outbox", and then back to "Inbox").)

Thanks for any information that can be shared.

Jeff

 

[rmyorktx]

Jeff: Check this.

Open Outlook

Click Contacts in the lower left nav bar

Open the drop down list for the item "All Contact Items" in the upper left

Make sure Business Contact Manager is checked.