P
Puzzled Trainer
Our Call Centre schedule appointments directly into peoples calendars. This
is working fine however when a customer phones in to cancel or reschedule an
appointment we are having difficulty finding the specific appointment. The
search option does not appear to work for multiple calendars. Is there any
other way we are able to search these. Thanks.
is working fine however when a customer phones in to cancel or reschedule an
appointment we are having difficulty finding the specific appointment. The
search option does not appear to work for multiple calendars. Is there any
other way we are able to search these. Thanks.