Searches in Outlook 2007

[Peter B. Steiger]

My company archives old customer support email in a strange way - first
moving today's mail off to a "Today" box, then into an archive for the
current month, then into separate archives for each month historically.
As a result, finding mail a customer sent me in the past week or two
requires searching through three different folders.

In Office 2003, that was easy - you can explicitly tell Outlook which
folders to search, and it will search only those folders.

I can't seem to find that option in 2007 after yesterday's "upgrade". Am
I missing something obvious? I installed the newfangled "Windows search
4.0" that Outlook recommended, but that contributed nothing to solving
this problem and it took up big honkin' chunks of RAM with the background
indexing process. I don't want to search *all* mail folders, just those
three that I choose. How can I do that?

 

[Roady [MVP]]

Use CTRL+SHIFT+F to bring up the Advanced Search Pane

As an alternative you could also create a Search Folder with those 3 folders
to break through folder structure that your company creates and then use
Instant Search instead.

 

[Peter B. Steiger]

Use CTRL+SHIFT+F to bring up the Advanced Search Pane

As an alternative you could also create a Search Folder with those 3
folders to break through folder structure that your company creates and
then use Instant Search instead.

Thanks! I'll have to try the latter suggestion; the advanced search pane
says "The folder you selected does not let you search other folders at
the same time".

No, it's not the folder's fault; that option worked FINE with Outlook
2003. The idiots broke it, and they're blaming it on the data.

 

[Roady [MVP]]

You should be able to select multiple folders by using Advanced Find as long
as these folders reside in the same message store.



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[Peter B. Steiger]

You should be able to select multiple folders by using Advanced Find as
long as these folders reside in the same message store.

You would think so, wouldn't you? Like I said, that's how it worked in
OL2003. {sigh}

 

[Roady [MVP]]

Could you tell me where all those folders reside?
Is it within your own mailbox, a Public Folder, a pst-file or a server-side
archiving infrastructure?

Could it be that they have changed more than just Outlook on the user side?
Meaning; they also made changes at the server side?
I cannot repro your issue here.



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