Searching for shapes

[Kathrine]

We are having problems searching for shapes in Visio. The search always comes
up with no resultats. Can there be something in the settings that are not
correctly configures. I have looked under tools for search and it is set to
search everywhere - also the internet. Still - no resultats. Clipart is
working, just not search for shapes.

Pls help asap!

 

[Philippe C.]

Sanity check =
Can you search for the name of a shape in an opened stencil ?

Help says :
In the Search for Shapes box, enter one or more words that describe the
shape you are looking for. You can separate words with spaces, commas, or
semicolons. You cannot use wildcard characters (such as the asterisk [*] or
the question mark [?]). You can type a word in its singular or plural form.
For example, the word "plants" returns shapes that have the word "plant"
associated with them.

If a search returns too many shapes, try another word, or change your search
options so you can search for a phrase. For example, if the word "chair"
returns too many shapes, you can search for "office chair" to limit your
results. You can set search options on the Shape Search tab of the Options
dialog box (Tools menu).

If a search term doesn't give you the results you expect, try using a
different word that might describe the shape. For example, if the word
"carton" does not return any results, try "box" instead.

To search for shapes that you've created, first add search keywords to the
master shape on the custom stencil.

 

[Paul Herber]

We are having problems searching for shapes in Visio. The search always comes
up with no resultats. Can there be something in the settings that are not
correctly configures. I have looked under tools for search and it is set to
search everywhere - also the internet. Still - no resultats. Clipart is
working, just not search for shapes.

I don't know if there is any published (official or unofficial) about
how the search is done and where the search goes. I have noticed that
sometimes there are no results returned, you then try exactly the same
search 10 minutes later and you get a whole pile of shapes.
Maybe the various search sites time-out, too many people doing a
search, temporarily off-line.
Has it ever worked? Does it work for some shapes and not others?

Do you have a firewall that may be blocking connections?