second post on "view field code" problem

[grm]

Any takers?

I have been trying to figure out why I can't show the
results of certain field codes in Word 2002. When I go
to Tools|Options|View|Field Codes and check the box to
eliminate the view of the field codes, it does not take.
When I open the dialog box, it goes right back to a check
(rather than uncheck) selection. The same thing happens
with bookmarks.

Any insights? It totally messes up the macrobutton
function since it won't display the results even after a
merge has been completed. Other field codes do execute,
but others do not.

Thanks.
..

 

[Charles Kenyon]

Please do not create a new or second post on a continuing problem unless the
original post no longer deals with the situation at all. You've lost the
entire context of your previous post and any answers. There are hundreds of
posts to these newsgroups a day and few will want to try to track down your
previous thread to get that context.

Instead, reply in your previous thread.
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[grm]

Ok. I understand.

Sorry for my impatience.

Since no one has taken on the question, there was no
context to lose. However, if someone does answer the
prior posting, what you say is dead on.

Sorry for the breach of protocol.

 

[Charles Kenyon]

Sorry, I thought you were following up on an earlier post to which there had
been responses. I see now that this is not the case. Waiting two weeks and
reposting is _not_ being impatient around here.

I'm sorry I don't have an answer for you. The problem sounds very
irritating.
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[Cindy M -WordMVP-]

Hi Grm,

Interesting...

I seem to recall another report along these lines in the German newsgroups, a long time back...

Can you list exactly which fieldcodes don't toggle? And do you see the same if you press Alt+F9 (rather then going over Tools/Options)?

Is this happening only in some documents, or in all (including new ones)?

If you hold down CTRL when starting Word (Safe mode; installation defaults) do you still see the same, or does the problem go away?

I have been trying to figure out why I can't show the
results of certain field codes in Word 2002. When I go
to Tools|Options|View|Field Codes and check the box to
eliminate the view of the field codes, it does not take.
When I open the dialog box, it goes right back to a check
(rather than uncheck) selection. The same thing happens
with bookmarks.

Any insights? It totally messes up the macrobutton
function since it won't display the results even after a
merge has been completed. Other field codes do execute,
but others do not.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail

 

[grm]

Hi Cindy
I first noticed this when I used {Includetext}. Now it
seems to be the case with all the fieldcodes in old and
new documents.

When I hit Alt+F9, it flashes the result, but immediately
reverts back to the fieldcode. This happens after a
merge as well. I also notice that the <<abc>> switch
does not work.

Lastly, when opened in safe mode, the toggle did seem to
work fine. I guess this implies a change at odds with the
installation defaults.

Any further thoughts?

GRM

-----Original Message-----
Hi Grm,

Interesting...

I seem to recall another report along these lines in the

German newsgroups, a long time back...

Can you list exactly which fieldcodes don't toggle? And

do you see the same if you press Alt+F9 (rather then
going over Tools/Options)?

Is this happening only in some documents, or in all (including new ones)?

If you hold down CTRL when starting Word (Safe mode;

installation defaults) do you still see the same, or does
the problem go away?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any

follow question or reply in the newsgroup and not by e-
mail

 

[Cindy M -WordMVP-]

Hi Grm,

when opened in safe mode, the toggle did seem to
work fine. I guess this implies a change at odds with the
installation defaults.

That's a relief

Now we have to track down what's causing the problem. There
are basically two possibilities
- Normal.dot is damaged
- there's an Addin present that's interfering

Do you have anything like Adobe Acrobat Writer or any other
addin tool installed?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep
30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any
follow question or reply in the newsgroup and not by e-mail

 

[grm]

Hi Cindy:

Yes, I do have Adobe Acrobat. From time to time, I have
received messages about changes to normal.dot and whether
I wanted to retain them. I know I have answered "yes" on
occasion.

Thanks.

What might be next?
GRM

 

[Cindy M -WordMVP-]

Hi Grm,

Yes, I do have Adobe Acrobat. From time to time, I have
received messages about changes to normal.dot and whether
I wanted to retain them. I know I have answered "yes" on
occasion.

Try uninstalling it, see if the problem goes away. If it
does, then we know where the problem is coming from. The
next thing to do, then, would be to contact Adobe and ask
them how you can use this addin, while retaining Word's full
functionality. They may have an update, or you may have a
version conflict (not all versions of Adobe Writer work with
all versions of Word).

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep
30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any
follow question or reply in the newsgroup and not by e-mail

 

[Guest]

Cindy:

I unloaded the "PDmaker.dot add-in". It did not help.
Do I need to uninsall Adobe 6.0 or is this different?

Do you think it has something to do with the "normal.dot?"

 

[grm]

Hi Cindy:
I uninstalled Adobe 6.0.1. There is still an add-in
(unloaded) called Pdfmaker.dot.

And I still have the problem.

grm

 

[Graham Mayor]

Remove the file PDFMAKER.DOT from the office startup folder.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP

Web site www.gmayor.com
Word MVP web site www.mvps.org/word
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>

 

[grm]

-----Original Message-----
Hi Grm,

Try uninstalling it, see if the problem goes away. If it
does, then we know where the problem is coming from. The
next thing to do, then, would be to contact Adobe and ask
them how you can use this addin, while retaining Word's full
functionality. They may have an update, or you may have a
version conflict (not all versions of Adobe Writer work with
all versions of Word).

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep
30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any
follow question or reply in the newsgroup and not by e- mail


.
Cindy (and now Graham)

I have uninstalled Adobe Acrobat (which I need to read
pdf's as you know). I have removed pdfMaker.dot.

Still no relief.

If it is a problem with normal.dot. What do I do? Will
I lose autocorrects or macros if I do some sort of
reinstall of Word?

Now, I feel mocked by the is nettlesome issue!

Thanks in advance for your help so far.

 

[Cindy M -WordMVP-]

Hi Grm,

I have uninstalled Adobe Acrobat (which I need to read
pdf's as you know). I have removed pdfMaker.dot.

Still no relief.

OK. Next thing you need to do is check in the STARTUP
folder whether there are any other *.dot files and move
those out, testing each time whether this has made a
difference.

Also, try renaming Normal.dot to NormalOLD.dot, then start
up Word and see if the problem has gone away.

If it is a problem with normal.dot. What do I do? Will
I lose autocorrects or macros if I do some sort of
reinstall of Word?

You won't lose any macros, styles or AutoText, as these can
be copied across to a new Normal.dot using the Organizer.
You'd lose any customizations to built-in menus and
toolbars, but not any you've created. And you can probably
recover most keyboard shortcut assignments. There's also a
back-up tool that can help you transfer any formatted
AutoCorrect entries (unformatted are saved in a *.acl file
that shouldn't be affected).

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update
Sep 30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any
follow question or reply in the newsgroup and not by e-mail

 

[grm]

Hi Cindy:

Ok. I think we have this thing beaten. It was
the "normal.dot". When I renamed it as you suggested,
the problem seems to have resolved.

The old template has the macros. Somewhere along the
line I lost a few autocorrect entries. Which may be
unrelated since the same ones are in "normalOLD.dot".

Thanks for all of your help. What a pain.

 

[Cindy M -WordMVP-]

Hi Grm,

Ok. I think we have this thing beaten. It was
the "normal.dot". When I renamed it as you suggested,
the problem seems to have resolved.

Good! so you're all set, now?

The old template has the macros. Somewhere along the
line I lost a few autocorrect entries. Which may be
unrelated since the same ones are in "normalOLD.dot".

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update
Sep 30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any
follow question or reply in the newsgroup and not by e-mail

 

[grm]

Yes. Thank you for your patience and help.

-----Original Message-----
Hi Grm,

Good! so you're all set, now?


Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update
Sep 30 2003)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any
follow question or reply in the newsgroup and not by e- mail


.