Well Toolz, this is the answer that I received from Microsoft:
Dear Steve,
Thanks for your update. I’m glad to hear that you’ve hidden that update
successfully.
As for the case, I will go ahead and archive this issue as Non-Decrement
with no charge in the incidents pool. If you need further assistance on this
issue, simply respond to this message and I will get back to you as soon as
possible.
If you have additional technical questions or concerns not related to this
specific issue, please open a new case. For your convenience, I have included
the following link:
http://support.microsoft.com/common/international.aspx?rdpath=fh;en-us;cntactms
Once again, thank you for working with me on this issue and thank you for
choosing Microsoft.
Have a wonderful day!
Best regards,
Steven Yi
Online Support Professional
Microsoft Office Online Support
Microsoft Global Technical Support Center
(e-mail address removed)
initial e-mail received on Friday, September 15, 2006 4:39 AM
Thank you for contacting Microsoft Office Support Services. My name is
Steven and I will be helping you with this service request.
After reviewing the case log, I understand this issue is:
-- You have Office XP Pro and Publisher 2000. You don’t have Publisher 2002,
but you still get Publisher 2002 update notification.
We will work together on this issue throughout the course of this case. If I
misunderstood the issue, don't hesitate to correct me.
Based on my experience, the issue may occur if some Publisher 2002 registry
keys are written into registry when the Office XP is installed. At current
situation, I recommend you hide this update for Publisher 2002 to avoid the
notification from Auto Update.
Hide updates
=========
1. Click Start, point to All Programs, and then click either Windows Update
or Microsoft Update.
2. Click Custom.
3. Click to clear the check box that is next to the update that you want to
hide.
4. Expand the update that you want to hide, and then click to clear the
Don't show this update again check box.
5. Click Review and install updates.
For more information, please check the following web site:
http://support.microsoft.com/kb/902992
I hope the information above is helpful. If anything is unclear in this
email, please feel free to let me know. I am happy to assist you and look
forward to your reply. Thanks.
Best regards,
Steven Yi
Online Support Professional
Microsoft Office Online Support
Microsoft Global Technical Support Center
