security update outlook 2003 stops email

C

carol

the security update for oulook 2003 has been disabling my email for at least
a month now. every tuesday and friday, I have to remove the update in order
to send or receive email. I have MS xp media ctr service pk 2 with norton
security. is there a better solution?
 
B

Brian Tillman

carol said:
the security update for oulook 2003 has been disabling my email for
at least a month now. every tuesday and friday, I have to remove the
update in order to send or receive email.

Set Windows Update to hide that update and not install it again.
 
B

Brian Tillman

carol said:

Uninstall the update. Connect to WIndows Update. Perform a Custom search.
When the list of updates appears, mark the ones you don't want and hide
them. There's a button there for it in the left-hand pane, I believe.
 
S

Sally

I think I'm having the same problem. Mine just started last night and I put
up a post on it earlier today. Does anyone who has experience with MS think
that they might work on fixing this problem?
 
V

VanguardLH

Brian said:
Uninstall the update. Connect to WIndows Update. Perform a Custom search.
When the list of updates appears, mark the ones you don't want and hide
them. There's a button there for it in the left-hand pane, I believe.

To add, you will have to expand the item to see the description under
which is the checkbox that you have to select to hide that item. Dig.
 
C

carol

when I click custom, I got a page that says 'software upgrade for your
windows components required' with a box to click 'download now'. should I
do the download? I am loathe to add more bugs into the mix.
 

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