-----Original Message-----
From the MSKB article referenced by the TechNel Security Bulletin:
Important Before you install the Word 97 Security Hotfix, install the
Microsoft Word 97 Service Release 2b (SR-2b). Although the Word 97 Security
Hotfix will install if you do not have Microsoft Word 97 SR-2b installed on
your computer, the Word 97 Security Hotfix is only supported by Microsoft on
Word 97 SR-2b.
For additional information about how to install Microsoft Word 97 Service
Release 2b (SR-2b), click the following article number to view the article
in the Microsoft Knowledge Base:
151261 OFF97: How to Obtain and Install Office 97 SR-2
For information how to install the Korean version of Office 97 SR-2, visit
the following Microsoft Web site:
http://office.microsoft.com/korea/downloads/9798/sr2bof97. aspx
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the fix. For a complete list of Microsoft Product Support
Services phone numbers and information about support costs, visit the
following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh; [LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
Use the link to find your product and local support telephone numbers.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
After searching google.groups.com and finding no answer
Paul White <
[email protected]> asked:
| I've spent two hours on Microsoft's web sites trying to
| find these hotfixes for Office 97 and can't find a link
| anywhere. The only free phone number I've seen is "866
| PCSAFETY" and that's not even a phone number (too many
| digits). Has anyone else had any luck?
|
|| -----Original Message-----
|| The updates are available for free and the link in the article gives
|| you the page where you can find your local telephone number.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
||
|| After searching google.groups.com and finding no answer
|| Jeff <
[email protected]> asked:
||
||| There are a number of security hotfixes or updates
||| mentioned on the MS security website right now. All are
||| available for download, except for the Office 97
||| versions. For those, a link propmpts you to call MS
||| support. Does anyone know which number to call (Basic or
||| Advanced support?) and if the updates are available for
||| free?
||
||
|| .
.
