Security Updates installation: Error 1311

[Gail]

When I try to install the Security Updates numbered
KB824938, KB830346, KB822036 I receive an error
message "Error 1311. Source file not found:
D:\OFFICE1.CAB. Verify that the file exixts and that you
can access it." I have the Office XP CD inserted in the
D: drive, but a search of the disk finds no such file.
Where would the file be located and how could I find it?

 

[Phil S Stein]

When I try to install the Security Updates numbered
KB824938, KB830346, KB822036 I receive an error
message "Error 1311. Source file not found:
D:\OFFICE1.CAB. Verify that the file exixts and that you
can access it." I have the Office XP CD inserted in the
D: drive, but a search of the disk finds no such file.
Where would the file be located and how could I find it?

The file is on your CD. It is not missing.

You need to modify a setting in the Registry. Change the value for the
key allocatecdroms under the branch
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows
NT\CurrentVersion\WinLogon to 0.

THEN REBOOT!

I won't go into how to do this, but if you don't know how you can read
up on registry changes and all the standard disclaimers about how it
can mess up your system if you do it wrong.

The bottom line is that it has to do with the local security policy
causing the computer to think that it does not have permission. A
google search on "Error 1311" and registry will tell you more.