Security updates won't install

[Bill Sharpe]

Last week I downloaded the multiple security updates for Windows XP. The
following two failed to install:
KB886903
KB886906

The problem is that every time I shut down the computer I get Windows
shutdown screen that displays the following alternating messages:
Do not turn off or unplug your computer. Your computer will shut down
automatically.

Installing update 1 of 2

Monday I left the computer on for two hours without shutdown
completing(I went out to lunch). The two messages were still cycling. I
then turned the computer off.

This morning I checked installed updates at the Windows Update site. The
list included the above security updates listed five times as failures,
a total of 10 items, over the last week along with the many installed
updates.

Two questions:
How do I get the updates to install?
And if I can't do that, how do I stop Windows trying to install these
updates when I shut down? And, yes, I know there's an option on the
shutdown message box that says "click here to shut down without
installing updates." I want to eliminate that choice and have Windows
shut down normally again.

Bill

 

[Bill Sharpe]

Sorry, wrong group. Please ignore. I have posted in
windowsxp.help_and_support.

Last week I downloaded the multiple security updates for Windows XP. The
following two failed to install:
KB886903
KB886906

The problem is that every time I shut down the computer I get Windows
shutdown screen that displays the following alternating messages:
Do not turn off or unplug your computer. Your computer will shut down
automatically.

Installing update 1 of 2

Monday I left the computer on for two hours without shutdown
completing(I went out to lunch). The two messages were still cycling. I
then turned the computer off.

This morning I checked installed updates at the Windows Update site. The
list included the above security updates listed five times as failures,
a total of 10 items, over the last week along with the many installed
updates.

Two questions:
How do I get the updates to install?
And if I can't do that, how do I stop Windows trying to install these
updates when I shut down? And, yes, I know there's an option on the
shutdown message box that says "click here to shut down without
installing updates." I want to eliminate that choice and have Windows
shut down normally again.

Bill

 

[Tom Pepper Willett]

Actually, the windows update group is the most appropriate, as
help_and_support is technically for the help and support portion of WinXP.

Tom
| Sorry, wrong group. Please ignore. I have posted in
| windowsxp.help_and_support.
|
| | Last week I downloaded the multiple security updates for Windows XP. The
| following two failed to install:
| KB886903
| KB886906
|
| The problem is that every time I shut down the computer I get Windows
| shutdown screen that displays the following alternating messages:
| Do not turn off or unplug your computer. Your computer will shut down
| automatically.
|
| Installing update 1 of 2
|
| Monday I left the computer on for two hours without shutdown
| completing(I went out to lunch). The two messages were still cycling. I
| then turned the computer off.
|
| This morning I checked installed updates at the Windows Update site. The
| list included the above security updates listed five times as failures,
| a total of 10 items, over the last week along with the many installed
| updates.
|
| Two questions:
| How do I get the updates to install?
| And if I can't do that, how do I stop Windows trying to install these
| updates when I shut down? And, yes, I know there's an option on the
| shutdown message box that says "click here to shut down without
| installing updates." I want to eliminate that choice and have Windows
| shut down normally again.
|
| Bill
|
|
|
|

 

[Bill Sharpe]

Thanks Tom. Went to windows update and found many people with the same
problem and even one partial solution. I have also asked for help online
from MS. It's free for Windows Updates. They promise a response within
one business day and have about 10 minutes left to respond as of now.

Bill

Actually, the windows update group is the most appropriate, as
help_and_support is technically for the help and support portion of
WinXP.

Tom