Security warning during email reading

[ay2001]

When I use Microsoft Win XP Pro, Outlook 2002, SBC DSL connection for one
year with this problem.

But suddenly today, when I tried to read incoming email, I got this dialog
panel:

Internet Security Warning:

The Server you are connected to is using a security certificate that could
not be verified.

A Certificate chain processed, but terminated in a root certificate which is
not trusted by the trust provider.

Do you want to continue using the server?

[yes] [no]

What is the problem and what is going on? How do I resolve this? Thank you.

 

[neo [mvp outlook]]

Call SBC and ask them how you do you go about getting the SMTP certificate
or root certificate installed on your machine in order to get the dialog to
stop. (This probably started since changing the SMTP server settings in
Outlook. SBC now requires users to check the SSL box and supply a
userid/password in order to send mail. Outlook is saying that it doesn't
trust the certificate and asking for your permission to continue. You will
see this dialog each time you start Outlook until SBC informs users how to
get the root certificate installed.)

 

[neo [mvp outlook]]

Now that I read this... I said this very poorly and you may be thinking huh?

Call SBC and ask them how do you get the certificate trusted or installed on
your computer since Microsoft Outlook does not offer any dialog to do it for
you.

Call SBC and ask them how you do you go about getting the SMTP certificate
or root certificate installed on your machine in order to get the dialog
to stop. (This probably started since changing the SMTP server settings
in Outlook. SBC now requires users to check the SSL box and supply a
userid/password in order to send mail. Outlook is saying that it doesn't
trust the certificate and asking for your permission to continue. You
will see this dialog each time you start Outlook until SBC informs users
how to get the root certificate installed.)

When I use Microsoft Win XP Pro, Outlook 2002, SBC DSL connection for one
year with this problem.

But suddenly today, when I tried to read incoming email, I got this
dialog
panel:

Internet Security Warning:

The Server you are connected to is using a security certificate that
could
not be verified.

A Certificate chain processed, but terminated in a root certificate which
is
not trusted by the trust provider.

Do you want to continue using the server?

[yes] [no]

What is the problem and what is going on? How do I resolve this? Thank
you.

 

[neo [mvp outlook]]

Try unchecking the "This server requires an SSL connection" on the SMTP
server properties. (SBC Help pages in setting up the mail client does say
this, but it is easy to miss the way they have it.)

 

[Brian Tillman]

SBC now requires users to check the
SSL box

Not necessarily. I use SBC and am not required to use SSL.