"select folder to export from": No folder to select

P

Pi

I cannot see any folder to select in the window "Select folder to export
from", when trying to export contacts per the steps at
http://news.cnet.com/8301-13880_3-10017934-68.html ,
Also, I cannot click or browse to any folder outside that window either.
Any ideas of what to try next, or of the reasons why i can't replicate the
steps that others seem able to do?
 
R

Russ Valentine

You'll need to provide at least some information. A minimum would include:
1. Outlook version
2. Information store (if you don't know then state your mail account type)
3. Precise you steps you used and what happened.
 
P

Pi

Thanks for following up Russ. I'm using MS Outlook 2007 with Vista Business
(no MS Exchange Server), with mail account type IMAP/SMTP. In terms of steps,
I'm first applying a filter based on Categories, then I select
CONTACTS-->FILE-->IMPORT/EXPORT-->EXPORT TO A FILE-->CSV WINDOWS-->ETC. Note
that my laptop was previously part of a corporate MS Exchange environment at
my former employer - Is it possible that the former IT administrator put in
place an Administrator policy that could prevent the exporting of contact
lists (for corporate security reasons?) and that this policy be still
enforced on my laptop? If so, how could I remove that, without Exchange
Administrator privileges?
Notably, when I removed the filter , I was able to export, but got the
message "The file Comma Separated Values (Windows).ADR" was not found by the
translator. If the file is on a network, the volume must be mounted and
registered with the system". Could this also be part of the same problem,
that required executables from a network that I am no longer connectible to?
I dismissed the warning message, and the download surprisingly proceeded as
if nothing were. I can probably live with the full export that I now obtain,
but am interested to know the reasons why the problem arose in the first
place, and whether it will reoccur.
 
R

Russ Valentine

What do you mean by IMAP/SMTP?
Do you have a local Outlook data file in this profile or does all your data
reside on the IMAP server?
An export won't abide by your filtered view.
 

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