Send a message from another users draft folder

[Paschal McEnroe]

Hi,

I found one message asking this question, but unfortunately no answer,
hence I'd like to post the question again. I've tried to include as
much information as possible, apologies if I've obscured the issue.

I have two users; Boss and Secretary.

Secretary prepares Draft emails from Boss's dictation. "From" field is
populated with the Boss's email address. Secretary moves draft to
Boss's drafts folder.

Boss can review and amend draft email. However when an attempt is made
to send the email the following message appears:

"You do not have sufficient permissions to perform this operation on
this object. See the folder contact or your system administrator"

What additional permissions would I need to set to allow this action
to occur? I assume the secretary still owns the draft email and hence
the Boss requires permissions on the Secretary's email account.

I have tried granting the Boss the same permissions on the Secretary's
account as the secretary has on the Boss account, to no avail.

The secretary can send the draft email (from the Boss's drafts folder
with visibility of both accounts via the Outlook profile) however the
sent email remains in the Secretary's "Outbox". I believe this is a
separate issue caused by the fact that the Boss's account is not the
primary account for the Outlook connection.


Environment:

The enviroment is Exchange 2003 on Windows 2003. Client is Outlook
2000 on Windows XP (Boss) and Outlook 2000 on Windows NT (Secretary)

The secretary requires access to the Boss's email account in order to
check emails and send emails on the Boss's behalf (as the Boss).

To cater for this I have configured the mailbox permissions and
security permissions for the Boss's email account to allow the
secretary to access the account. These permissions have been set
server-side.

To summarise these permissions, from an "Active Directory Users and
Computers" point of view:

Under "Exchange Advanced" -> "Mailbox rights" secretary has been added
and granted "Read Permissions" and "Full Mailbox Access" to Boss's
account.

Under "Exchange General" -> "Delivery Options" "Send on behalf"
permission has been granted to secretary on Boss's account.

Under "Security" secretary has been added and "Send as" permission
granted, in addition to the permissions already set.

The secretary has visibility of both accounts through an appropriate
profile in Outlook.

Thanks for you help

Paschal McEnroe

 

[Lanwench [MVP - Exchange]]

Hi,

I found one message asking this question, but unfortunately no answer,
hence I'd like to post the question again. I've tried to include as
much information as possible, apologies if I've obscured the issue.

I have two users; Boss and Secretary.

Secretary prepares Draft emails from Boss's dictation. "From" field is
populated with the Boss's email address. Secretary moves draft to
Boss's drafts folder.

Boss can review and amend draft email. However when an attempt is made
to send the email the following message appears:

"You do not have sufficient permissions to perform this operation on
this object. See the folder contact or your system administrator"

Have him check the From field (view | from field) and delete whatever is in
there - then he ought to be able to send, and it will come from his mailbox.

What additional permissions would I need to set to allow this action
to occur? I assume the secretary still owns the draft email and hence
the Boss requires permissions on the Secretary's email account.

I have tried granting the Boss the same permissions on the Secretary's
account as the secretary has on the Boss account, to no avail.

The secretary can send the draft email (from the Boss's drafts folder
with visibility of both accounts via the Outlook profile) however the
sent email remains in the Secretary's "Outbox". I believe this is a
separate issue caused by the fact that the Boss's account is not the
primary account for the Outlook connection.

Yes - see UniSent from www.ivasoft.biz for one possible fix for that.

 

[Paschal McEnroe]

Hi,

Thanks for the reply. I tried the suggestion below: remove the name
from the "from" field, however the same error is still appearing when
trying to send. I tried saving the draft and then opening and sending
again, however the error still appears.

It is correct that the secretary is the "owner" of the message as the
message was created by the secretary?

Are the permission problems Exchange permissions or is the error
arising from some other part of the system?

Thanks

 

[Paschal McEnroe]

(e-mail address removed) (Paschal McEnroe) wrote in message
Hi,

Has anybody any further thoughts on the problem below?

I've tried granting each user full mailbox access to each others
account without solving the problem.

It appears that the draft message created by the "secretary" continues
to be owned by the "secretary" even if it is modified and resaved by
the "boss" in the "boss"s Drafts folder.

If the message is saved as an msg file the owner of that file is the
"secretaries" account.

Is there any way to change the ownership of a message within an
Exchange mailbox?

Thanks

Paschal McEnroe

 

[Paschal McEnroe]

Hi,

Just in case this may be useful to someone else out there...

I've been experimenting trying to understand the problem described
here and here's a partial solution to the problem I originally
proposed that seems to work as expected. The procedure is as follows:

The "Boss" creates a new mail item as a template draft. A minimum of
information can formatted as required; "from" field etc.

The "Boss" saves the message as a message format file (*.msg) in an
area accessible to both Boss and Assistant. This message file retains
the "Boss" as the owner.

The Assistant can then drag and drop this message into the Drafts
folder of the "Boss" account as displayed under the Outlook profile
used by the Assistant to access the "Boss" account.

The Assistant can then create the draft, setting the subject, message
body etc. as required.

The "Boss" can then review this item in their Drafts folder, modify as
necessary and then send. It will be sent as per any other email and
will remain in the "Boss" sent items folder.

This solution is almost what I'm looking for except that the message
cannot be created by the "Assistant" within Outlook, it has to be
copied from outside.

Hope this helps someone.