Send Email option not available

F

Fred Routson

I am using Word 2007. I want to send the document as an email attachment
directly from Word. When I select the "Office Button," Send, the email
option is grayed out. I have added the "Send to Mail Recipient" shortcut to
the Quick Access toolbar. When I use that option the email address bar comes
up but when I enter an address and click "send a copy" Word crashes.

I am using Outlook Express 6 and it works fine from any other non-Office
2007 app. Any suggestions/help would be appreciated
 
S

se

Did you get a solution to your problem (grayed out button)? I'm having some
of the same problems, the difference is that I use another mail-program.
 
P

pubscout

I'm having exactly the same problem, and from what I can gather, so are many
other users of 2007. To make matters worse, no one seems to be able to
provide a fix. My Outlook Express is properly configured and working fine. As
this is my first foray into the Windows world (I'm a Mac Man, and now I know
why), I am very dissapointed in Microsft's failure to correct what seems to
be a widespsread problem.

I use Office for Mac on my Macbook and two other Macs and sending e-mail as
an attachment from Word works fine.

I sent in a form to Microsoft and they responded that I would be contacted
via email with a fix, and that they wouldn't let up until the problem was
resolved. So far, I haven't heard a thing.
 

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