Send on Behalf

[Bad Beagle]

Outlook 2003

Users email From shows up as "ON BEHALF OF No Name Available". Has anyone
seen this?

 

[Ada Pan [MSFT]]

Hello Customer,

From the post log, I understand you would like to know how to use send an
e-mail message on behalf of someone else. If this is not correct, please
let me know.

First I would like to let you know that this feature requires you to use a
Microsoft Exchange Server e-mail account. For the detailed steps on how to
do this, please refer to the following article:

Send an e-mail message on behalf of someone else
http://office.microsoft.com/en-us/assistance/HA011367671033.aspx

Hope this helps.

If anything is unclear or you need further assistance, please feel free to
let me know.

Regards,

Ada Pan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
====================================================
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[Bad Beagle]

No, I know how to use "send as". I have users who are sending as and it
shows up as "ON BEHALF OF No Name Available".

 

[Ada Pan [MSFT]]

Hello Customer,

I am so sorry for not entirely understanding your concern.

Based on my knowledge, if you grant a user "Send on behalf" permissions for
another user's mailbox, that user can send mail on behalf of the mailbox
owner. The name in the From box of these messages appears as

From: DelegateUser on behalf of MailboxOwner

where DelegateUser is the name of the user to whom you granted "Send on
behalf" permissions and where MailboxOwner is the name of the user who owns
the mailbox.

Regarding the unexpected behavior you encountered, I would like to collect
the following information from to narrow down this issue:

1. How does the MailboxOwner grant "Send on behalf" permissions to the
delegates? Please also provide the detailed steps on how to reproduce this
issue.

2. Does this issue happen in the same way on every delegate? Please grant
another user "Send on behalf" permissions for the MailboxOwner to check if
this issue recurs.

3. Does this issue happen on any other MailboxOwner?

4. Please take a screenshot of the scenario and send it to :<
(e-mail address removed) >.

Please take your time to collect the information and update me with the
result at your earliest convenience. I look forward to hearing from you.

Regards,

Ada Pan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Ada Pan [MSFT]]

Hello Customer,

Just a follow-up for this post, I wonder how the things are going on your
side. Have you got a chance to collect the information to narrow down this
issue?

If anything I can do further, please let me know. I am standing by for your
reply.

Regards,

Ada Pan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.