Send/Receive does not retreive automatically when Outlook 2003 sta

[xwdpuzzler]

I have recently installed Outlook 2003 and while the mail will load after
prompting the program to send/receive, I can't make it do it on startup. I
have checked all my setting and they seem correct. I also tried the
suggestion from the knowledge base indicating that you should rename the file
and the disable to old file and log out and the in and it should work, but it
didn't. Any more suggestions? I do have third party mail protection,
however it does start when the program does and never finds an junk file
anymore.

running Win2K, Outlook 2003 and using zone alarm for my e-mail protection.

Thanks for any assistance.

 

[Mary]

Go to Tools, options, mail setup, Send receive button, set up a send receive
NO LESS than every 10 minutes. This gives the servers time to reset and work
correctly. Uncheck Send immediately when connected so mail stays in Outbox
until the auto polling. It will check for mail immediately after everything
is loaded at boot.

 

[xwdpuzzler]

It did not work, I still have to hit the Send/Receive button to get my mail.

Thanks anyway

xwdpuzzler

 

[Russ Valentine [MVP-Outlook]]

It is difficult to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings.
In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.