send receive failure outlook

[Dave]

Receiving a send/receive failure in outlook. Norton also pops up a screen
indicating rules created each time I try a send/receive that fails. I have
installed service pack 3 for office. This problem occurs from time to time
and then goes away. In the meantime I use Outlook Express which works ok. I
am wondering if this could be a problem with my ISP. When I call them they
say they only support Express and not Outlook. I like Outlook because it has
more features.

 

[Roady [MVP]]

Does it work when you disable your Norto Firewall? If so you'll need to
reconfigure your firewall.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Receiving a send/receive failure in outlook. Norton also pops up a screen
indicating rules created each time I try a send/receive that fails. I have
installed service pack 3 for office. This problem occurs from time to time
and then goes away. In the meantime I use Outlook Express which works ok.
I
am wondering if this could be a problem with my ISP. When I call them they
say they only support Express and not Outlook. I like Outlook because it
has
more features.

 

[LaDonna Leyva]

Hi Robert: I wasn't able to send/receive either (it just began this
morning)....and yes, it does work when I disable my Norton Personal Firewall.
How do you reconfigure a firewall? (I'm not that tech savvy.....)
Any help would be appreciated. Thanks
LaDonna

 

[Roady [MVP]]

Better ask that in a Norton newsgroup as I'm not too familiar with their
products. Anyway; you'll have to allow Outlook to make a connection to the
Internet in your case most likely over port 110 (POP3 - retrieving mail) and
25 (SMTP - sending mail)

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
Hi Robert: I wasn't able to send/receive either (it just began this
morning)....and yes, it does work when I disable my Norton Personal
Firewall.
How do you reconfigure a firewall? (I'm not that tech savvy.....)
Any help would be appreciated. Thanks
LaDonna