Send/Receive Issues

[Chris]

A couple of months ago the B.T. Server governing my outgoing E-Mails suffered
disruption, and by E-Mail service through Outlook 2003 hasn't been the same
since! While I can both send and receive, messages stay in my Outbox a great
deal longer and form a queue which can prove frustrating. I don't even bother
sending anything with an attachment over 1MB as I'd be quicker walking it to
it's destination! In addition, the strangest thing, is that at the bottom of
the screen Outlook tells me that it is sending 'Item 1 of 312' (a number
which keeps increasing) despite the fact I'm not aware of that number of
E-Mails being pending.

Is there something holding these up?

Are these read receipts?

Is there something I can do to release all of these in the hope it might
return my service back to normal?

Thanks in advance for any help and/or advice you can offer.

 

[Roady [MVP]]

You may want to ask them if all servers are running smoothly again and if
their is any change that has to be made on the client side since the
disruption.

How many account do you have configured in Outlook?
Which type of accounts are they?
What is your automatic send/receive interval set to?

If you close Outlook and restart it, does it start with 1 again or does it
continue from 312?
To see if it is indeed a stuck hidden message or read receipt see;
http://www.howto-outlook.com/howto/deletereadreceipt.htm

Do you happen to have a virus scanner that integrates with Outlook? Disable
this integration and try again.

A simple and often effective way to get things going again (especially after
some ISP downtime) is to reset your modem and/or router.