send/recive + account + pst

[CJednell]

Hello again!
How do I see if there is more than one account tied to my neighbor's mail?
If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?
I have marked that I do not want to save some mail on the server.

hope for an answer from you
Christer






Hello Diane!
I help my neighbor with this problem
Version of Outlook? 2003 (11.5608.5606)
Are you using POP3 or IMAP account? POP3
Are you scanning email with your antivirus? (If so, do not. Disable the email
Inclusion in your virus scanner.)
Using no antivirus software on their computer
I removed the checkmark in the box that stores the emails on the server but
this did not help the way I will continue to solve the problem with the
emails coming back as unread
Christer Jednell






Version of Outlook?
Are you using POP3 or IMAP account?
Are you scanning email with antivirus? (If so, don't. Disable the email
integration in your virus scanner.)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

 

[Diane Poremsky [MVP]]

How do I see if there is more than one account tied to my neighbor's mail?

In Outlook? Control panel, mail.

If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?

Hit Delete to delete from inbox and then empty the deleted items folder or
use Shift+Delete when deleting them.

I have marked that I do not want to save some mail on the server.

Do you (the neighbor) have web access to the account? If so, log in and
verify the mailbox is empty.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello again!
How do I see if there is more than one account tied to my neighbor's mail?
If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?
I have marked that I do not want to save some mail on the server.

hope for an answer from you
Christer






Hello Diane!
I help my neighbor with this problem
Version of Outlook? 2003 (11.5608.5606)
Are you using POP3 or IMAP account? POP3
Are you scanning email with your antivirus? (If so, do not. Disable the
email
Inclusion in your virus scanner.)
Using no antivirus software on their computer
I removed the checkmark in the box that stores the emails on the server
but
this did not help the way I will continue to solve the problem with the
emails coming back as unread
Christer Jednell






Version of Outlook?
Are you using POP3 or IMAP account?
Are you scanning email with antivirus? (If so, don't. Disable the email
integration in your virus scanner.)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

In english
Why do I get back all my mail that I deleted when I press
to send / recive. This course takes a very long time. All emails will be
re -
unread. There must be some setting that I may have missed some
help me?

 

[CJednell]

Hi Diane and thanks for your helpfulness!

Now I have tried all your suggestions but still get back the old emails.
Last chance is to remove the PST file. How do I do?
Can you give me an instruction how to delete the pst file.
The neighbor has Windows XP as its operating system and does not use the web
mail.
Thank you in advance
Christer jednell


"Diane Poremsky [MVP]" skrev:

How do I see if there is more than one account tied to my neighbor's mail?

In Outlook? Control panel, mail.

If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?

Hit Delete to delete from inbox and then empty the deleted items folder or
use Shift+Delete when deleting them.

I have marked that I do not want to save some mail on the server.

Do you (the neighbor) have web access to the account? If so, log in and
verify the mailbox is empty.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Hello again!
How do I see if there is more than one account tied to my neighbor's mail?
If I delete all my emails (in Inbox), both new and old,
how do I remove them from the pst file, how do I do?
I have marked that I do not want to save some mail on the server.

hope for an answer from you
Christer






Hello Diane!
I help my neighbor with this problem
Version of Outlook? 2003 (11.5608.5606)
Are you using POP3 or IMAP account? POP3
Are you scanning email with your antivirus? (If so, do not. Disable the
email
Inclusion in your virus scanner.)
Using no antivirus software on their computer
I removed the checkmark in the box that stores the emails on the server
but
this did not help the way I will continue to solve the problem with the
emails coming back as unread
Christer Jednell






Version of Outlook?
Are you using POP3 or IMAP account?
Are you scanning email with antivirus? (If so, don't. Disable the email
integration in your virus scanner.)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

In english
Why do I get back all my mail that I deleted when I press
to send / recive. This course takes a very long time. All emails will be
re -
unread. There must be some setting that I may have missed some
help me?