D
dsaltarelli
We're using Office 2002 Pro and Office 2003 Pro (just Outlook installed). I'm
seeing an intermittent problem for many users where when one does File > Send
to > Mail Recipient as Attachment in Word 2002 with Outlook 2003, sometimes
the message sends but the message window never closes. You have to close it
manually then check the Sent Items folder to make sure it went (always has so
far).
It also happens when doing the Send to > Mail Recipient from Windows
Explorer, so it seems like more of an issue with Outlook 2003 and some kind
of weird OLE race condition or other problem where the .Close or .End
callback on the message window is not being executed. Any ideas? I have not
seen anything in KB about this issue. We're seeing the problem on Windows XP
with SP1 and SP2 and all patches for Office 2002 and 2003.
Thanks,
D J Saltarelli
Network Services Administrator
Sheppard, Mullin, Richter & Hampton, LLP
dsaltarelli <>netscape;net
seeing an intermittent problem for many users where when one does File > Send
to > Mail Recipient as Attachment in Word 2002 with Outlook 2003, sometimes
the message sends but the message window never closes. You have to close it
manually then check the Sent Items folder to make sure it went (always has so
far).
It also happens when doing the Send to > Mail Recipient from Windows
Explorer, so it seems like more of an issue with Outlook 2003 and some kind
of weird OLE race condition or other problem where the .Close or .End
callback on the message window is not being executed. Any ideas? I have not
seen anything in KB about this issue. We're seeing the problem on Windows XP
with SP1 and SP2 and all patches for Office 2002 and 2003.
Thanks,
D J Saltarelli
Network Services Administrator
Sheppard, Mullin, Richter & Hampton, LLP
dsaltarelli <>netscape;net