"Send to Mail Recipient" icon not working

[Lynde]

As you know, in Excel you there is an icon on the Toolbar for "Send to Mail
Recipient". For some reason, my icon does not appear. When I select Tools >
Customize > Select and drag the Mail Recipient icon to the toolbar, as soon
as I close the customize menu box the icon I just dragged to the toolbar
disappears. When I click on the little arrow at the end of the toolbar, I do
not see it listed under the Customize area (to check or uncheck). Anyone
know why this may be happening and how I can get the icon to stay in the
toolbar?

Also, if I go under File > Send To, I see Mail Recipient (for Review) and
Mail Recipient (as attachment), but I do not see just Mail Recipient.

Any ideas you have would be helpful.

 

[Ron de Bruin]

Hi Lynde

http://www.rondebruin.nl/mail/problems.htm
I think your problem is number 2

 

[Lynde]

Hi Ron,

First off I apologize for not stating which version of Excel and Windows I'm
using. We have Excel 2003 (Microsoft Office 2003) and we run Windows 2000
Professional. With that clarified, I'm not having a problem with Routing
Recipients, but rather, I don't have a Mail Recipient option. I'd like to
email a spreadsheet, but not as an attachment. When I tried to add the Mail
Recipient icon to the toolbar, it disappears as soon as I close out of the
Customize window. This afternoon, I checked Word 2003 and I do have the icon
on the toolbar, but it is grayed out in that program. Any ideas?

Lynde

 

[Ron de Bruin]

Hi Lynde

Try number 2 (the win.ini problem) the text in the KB is not good
Post back with the result please

 

[Lynde]

Per the instructions from the link on the page you provided, I checked the
win.ini file. It already has MAPIX=1 under the [Mail] section.


Lynde

 

[Ron de Bruin]

Hi Lynde

Try to rename your .xlb file

maybe you have a corrupt or bloated xlb file
*normal* size is < 30 kb.
The .xlb file has all Toolbar customization in it.

Close Excel
Do a search for .xlb in windows
Rename the file you find (mine is named Excel10.xlb in 2002)
Start Excel

Deleting the file or renaming will do no harm on your system
Excel will create a new one for you.
(You lost your customization remember that)

If you make your own toolbars or add buttons to the others
This file is important (backup it so you can restore it)


--
Regards Ron de Bruin
http://www.rondebruin.nl

Per the instructions from the link on the page you provided, I checked the
win.ini file. It already has MAPIX=1 under the [Mail] section.


Lynde

Hi Lynde

Try number 2 (the win.ini problem) the text in the KB is not good
Post back with the result please

 

[Lynde]

The file size of my .xlb (Excel11.xlb in 2003) was 484 kb. I renamed it,
opened Excel again and now the new file Excel created is only 11 kb. Big
difference. The E-mail icon is back.

Thanks for the help Ron. Much appreciated.

Lynde

Hi Lynde

Try to rename your .xlb file

maybe you have a corrupt or bloated xlb file
*normal* size is < 30 kb.
The .xlb file has all Toolbar customization in it.

Close Excel
Do a search for .xlb in windows
Rename the file you find (mine is named Excel10.xlb in 2002)
Start Excel

Deleting the file or renaming will do no harm on your system
Excel will create a new one for you.
(You lost your customization remember that)

If you make your own toolbars or add buttons to the others
This file is important (backup it so you can restore it)


--
Regards Ron de Bruin
http://www.rondebruin.nl

Per the instructions from the link on the page you provided, I checked the
win.ini file. It already has MAPIX=1 under the [Mail] section.


Lynde

Hi Lynde

Try number 2 (the win.ini problem) the text in the KB is not good
Post back with the result please

--
Regards Ron de Bruin
http://www.rondebruin.nl


Hi Ron,

First off I apologize for not stating which version of Excel and Windows I'm
using. We have Excel 2003 (Microsoft Office 2003) and we run Windows 2000
Professional. With that clarified, I'm not having a problem with Routing
Recipients, but rather, I don't have a Mail Recipient option. I'd like to
email a spreadsheet, but not as an attachment. When I tried to add the Mail
Recipient icon to the toolbar, it disappears as soon as I close out of the
Customize window. This afternoon, I checked Word 2003 and I do have the icon
on the toolbar, but it is grayed out in that program. Any ideas?

Lynde


:

Hi Lynde

http://www.rondebruin.nl/mail/problems.htm
I think your problem is number 2

--
Regards Ron de Bruin
http://www.rondebruin.nl


As you know, in Excel you there is an icon on the Toolbar for "Send to Mail
Recipient". For some reason, my icon does not appear. When I select Tools >
Customize > Select and drag the Mail Recipient icon to the toolbar, as soon
as I close the customize menu box the icon I just dragged to the toolbar
disappears. When I click on the little arrow at the end of the toolbar, I do
not see it listed under the Customize area (to check or uncheck). Anyone
know why this may be happening and how I can get the icon to stay in the
toolbar?

Also, if I go under File > Send To, I see Mail Recipient (for Review) and
Mail Recipient (as attachment), but I do not see just Mail Recipient.

Any ideas you have would be helpful.

 

[Ron de Bruin]

Hi Lynde

Thanks for the feedback

--
Regards Ron de Bruin
http://www.rondebruin.nl

The file size of my .xlb (Excel11.xlb in 2003) was 484 kb. I renamed it,
opened Excel again and now the new file Excel created is only 11 kb. Big
difference. The E-mail icon is back.

Thanks for the help Ron. Much appreciated.

Lynde

Hi Lynde

Try to rename your .xlb file

maybe you have a corrupt or bloated xlb file
*normal* size is < 30 kb.
The .xlb file has all Toolbar customization in it.

Close Excel
Do a search for .xlb in windows
Rename the file you find (mine is named Excel10.xlb in 2002)
Start Excel

Deleting the file or renaming will do no harm on your system
Excel will create a new one for you.
(You lost your customization remember that)

If you make your own toolbars or add buttons to the others
This file is important (backup it so you can restore it)


--
Regards Ron de Bruin
http://www.rondebruin.nl

Per the instructions from the link on the page you provided, I checked the
win.ini file. It already has MAPIX=1 under the [Mail] section.


Lynde


:

Hi Lynde

Try number 2 (the win.ini problem) the text in the KB is not good
Post back with the result please

--
Regards Ron de Bruin
http://www.rondebruin.nl


Hi Ron,

First off I apologize for not stating which version of Excel and Windows I'm
using. We have Excel 2003 (Microsoft Office 2003) and we run Windows 2000
Professional. With that clarified, I'm not having a problem with Routing
Recipients, but rather, I don't have a Mail Recipient option. I'd like to
email a spreadsheet, but not as an attachment. When I tried to add the Mail
Recipient icon to the toolbar, it disappears as soon as I close out of the
Customize window. This afternoon, I checked Word 2003 and I do have the icon
on the toolbar, but it is grayed out in that program. Any ideas?

Lynde


:

Hi Lynde

http://www.rondebruin.nl/mail/problems.htm
I think your problem is number 2

--
Regards Ron de Bruin
http://www.rondebruin.nl


As you know, in Excel you there is an icon on the Toolbar for "Send to Mail
Recipient". For some reason, my icon does not appear. When I select Tools >
Customize > Select and drag the Mail Recipient icon to the toolbar, as soon
as I close the customize menu box the icon I just dragged to the toolbar
disappears. When I click on the little arrow at the end of the toolbar, I do
not see it listed under the Customize area (to check or uncheck). Anyone
know why this may be happening and how I can get the icon to stay in the
toolbar?

Also, if I go under File > Send To, I see Mail Recipient (for Review) and
Mail Recipient (as attachment), but I do not see just Mail Recipient.

Any ideas you have would be helpful.