sending and receiving emails

[Angie Yoki]

Good morning. I have been round and around with support over-the-phone with
Microsoft and with Dell, and I am getting nowhere. I hope that someone here
can help me. The following is my problem:

Yesterday when I arrived at work, I went to start my Outlook 2007 and a box
came up that said something about scripts. But, everything was still working.
Or so I thought. I didn't receive any emails at all yesterday. I know of one
for sure that I was supposed to receive. So, this morning when I got here, I
asked a co-worker to email me to see if my program was having problems. Well,
I did not receive his email either. Instead, when I went to sign in to
Outlook, There was an error on the Status bar at the bottom. So, I clicked to
see what it was about. The following is what it said:

Dialogue Box Title: Outlook Send/Receive Progress
"1 of 2 Tasks have completed successfully"

Under the Tasks tab:
Sending: Completed
Receiving: Errors

Under the Errors tab:
Task '(e-mail address removed) - Receiving' reported error (0x80042108):
'Outlook cannot connect to your incoming (POP3) e-mail server. If you
continue to receive this message, contact your server administrator or
Internet service provider (ISP).'

Now, like I've said, I have been round and round with being put on hold and
then being told that they can't help me.
I have tried to shut off the email scanning feature of my Norton Anti-virus
prior to sending this issue. That didn't do anything. The same message of
error came up when I opened Outlook 2007 back up.

Someone please help me!

 

[Diane Poremsky]

did you reboot overnight?

 

[Angie Yoki]

No. I haven't done anything. Should I restart my computer?

 

[Diane Poremsky]

When it's something like this where the connection to the TCP stack seems
locked, yes, rebooting just might fix it.

 

[Angie Yoki]

Thank you Diane. I tried that, and completely feel like an idiot because I
didn't think of it. But, yes it works fine now. Thank you.