E
Eric Cloninger
Office XP
Windows XP Pro SP1--nearly all latest updates
Dell laptop
Outlook had been working like a champ for months with no problems.
Worked from home using wireless LAN and broadband, worked at work
using docking station on T1. Last week I was away from home and tried
to connect from a remote location with broadband. Their ISP blocks
SMTP access other than to their own server so I used the webmail
interface on our domain.
Since getting back home, I get "Unknown error: 0x800ccc97" on my
sending and receiving task in Outlook XP. The server is a POP3 server
and when I use the same server as my SMTP relay, I can send emails,
but I still get this message. However, I usually use the SMTP server
at Pobox.com to do my relaying and it refuses to talk now and I still
get this error message.
I enabled logging and it looks like it is doing two synch sessions for
the account. The first synch session has six stages and it
occasionally mentions my POP3 account. Everything there returns
HRESULT==0. The second synch session has 4 stages and every HRESULT
there is 0 also until the very last call, right before "Synch
operation completed".
Callback::ReportStatus[THIS: 001d0ac0] (ulAsynchPhase = RSF_COMPLETED,
hrStatus = 0x800ccc97)
I've ran the repair utility on Office XP to no avail. I've deleted
and recreated my email account in Outlook and that doesn't help. I've
also disabled my mail handling rules and no success. Any help you can
provide will be greatly appreciated.
Eric
Windows XP Pro SP1--nearly all latest updates
Dell laptop
Outlook had been working like a champ for months with no problems.
Worked from home using wireless LAN and broadband, worked at work
using docking station on T1. Last week I was away from home and tried
to connect from a remote location with broadband. Their ISP blocks
SMTP access other than to their own server so I used the webmail
interface on our domain.
Since getting back home, I get "Unknown error: 0x800ccc97" on my
sending and receiving task in Outlook XP. The server is a POP3 server
and when I use the same server as my SMTP relay, I can send emails,
but I still get this message. However, I usually use the SMTP server
at Pobox.com to do my relaying and it refuses to talk now and I still
get this error message.
I enabled logging and it looks like it is doing two synch sessions for
the account. The first synch session has six stages and it
occasionally mentions my POP3 account. Everything there returns
HRESULT==0. The second synch session has 4 stages and every HRESULT
there is 0 also until the very last call, right before "Synch
operation completed".
Callback::ReportStatus[THIS: 001d0ac0] (ulAsynchPhase = RSF_COMPLETED,
hrStatus = 0x800ccc97)
I've ran the repair utility on Office XP to no avail. I've deleted
and recreated my email account in Outlook and that doesn't help. I've
also disabled my mail handling rules and no success. Any help you can
provide will be greatly appreciated.
Eric