Sending attachments through Outlook

T

TimM

When sending attachments (usually .doc files) through Outlook to AOL users,
they see it as a "windat" file and cannot open it. Is the problem with AOL or
my Outlook settings?
 
T

TroutyMtl

This does not solve the issue. Even if you set it in plain text it
will not send out the pdf attachment. You will still receive a
winmail.dat.

Any one have an idea on how to resolved this?


Diane said:
it's on your end - you need to send it using either plain text or HTML
formatted email.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

TimM said:
When sending attachments (usually .doc files) through Outlook to AOL
users,
they see it as a "windat" file and cannot open it. Is the problem with AOL
or
my Outlook settings?
 
B

Brian Tillman

TroutyMtl said:
This does not solve the issue. Even if you set it in plain text it
will not send out the pdf attachment. You will still receive a
winmail.dat.

The sender probably has the recipient as a contact and that contact's
INternet format is sent so as to override the Outlook default setting. Open
the contact record, double-click the email adress, and examine the Internet
Format drop-down. Change it to "Let Outlook decide the best sending
format".
 
T

TroutyMtl

Brian, this does not resolve the issue. PDF attachments are still sent
out as winmail.dat files...
 
B

Brian Tillman

TroutyMtl said:
Brian, this does not resolve the issue. PDF attachments are still
sent out as winmail.dat files...

The you are still sending them as Rich Text, it seems. I don't have any
other ideas. Did you search the Micorsoft Knowledgebase at
http://support.microsoft.com/ for your version of Outlook?
 

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