Sending contact "item" to others

M

M

If I send "John's" contact card as an item to "Mary", she receives it
blank/can't see anything NO ATTACHMENT DISPLAYS, as if I hadn't attached it
--which I knwo I did because of my "sent messages..."

The same thing happens if I send a distribution list. What could be the
issue? Is the problem when I send the card or when they receive it? How can I
solve this?
 
R

Russ Valentine

Make sure you insert the Contact Record as an Outlook Item in an RTF message
and that neither of you uses email AV scanning.
 
M

M

huh... I use html option (when sending email). so not running antivirus?
isn't that risky?
 
G

Gordon

M said:
huh... I use html option (when sending email). so not running antivirus?
isn't that risky?

Russ didn't say "not running antivirus" - what he said was not running EMAIL
SCANNING in your Antivirus. FWIW it's not worth doing that anyway at any
time - you are no more protected by doing it, and it uses up more computer
resources.
 
M

M

apologies for misunderstanding. (according to what I seen, there's no
antivirus software at all --company pc-- so it might not even be that.
puzzled.
 
S

Slipstick

M;143110 said:
If I send "John's" contact card as an item to "Mary", she receives it
blank/can't see anything NO ATTACHMENT DISPLAYS, as if I hadn't
attached it
--which I knwo I did because of my "sent messages..."

The same thing happens if I send a distribution list. What could be the
issue? Is the problem when I send the card or when they receive it? How
can I
solve this?

Either forward in Internet Format (vCard) or make sure you are using
RTF formatting for the address. Do not use RTF if the person does not
use Outlook - they won't get the attachments in a usable format. If they
use OE, Vista Mail, or Live Mail, the attachment is hidden. Forward as
vCard instead.

Same deal on a DL - forward as vcard - this actually sends them a text
file with the names and email addresses which they need to use to create
a DL in their own client. See
http://www.outlook-tips.net/archives/2004/20041105.htm for how use this
list for a new DL in Outlook.


--
Slipstick

'Outlook & Exchange Solutions Center' (http://www.slipstick.com)

'Outlook Tips' (http://www.outlook-tips.net/)
 
M

M

thanks. will try that!

Slipstick said:
Either forward in Internet Format (vCard) or make sure you are using
RTF formatting for the address. Do not use RTF if the person does not
use Outlook - they won't get the attachments in a usable format. If they
use OE, Vista Mail, or Live Mail, the attachment is hidden. Forward as
vCard instead.

Same deal on a DL - forward as vcard - this actually sends them a text
file with the names and email addresses which they need to use to create
a DL in their own client. See
http://www.outlook-tips.net/archives/2004/20041105.htm for how use this
list for a new DL in Outlook.


--
Slipstick

'Outlook & Exchange Solutions Center' (http://www.slipstick.com)

'Outlook Tips' (http://www.outlook-tips.net/)
 

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