sending duplicate messeges

B

Bob H

why am i sending duplicate messeges now?? i dont understand why and how do i
stop this ?
 
F

F.H. Muffman

why am i sending duplicate messeges now?? i dont understand why and
how do i stop this ?

How do you know you are sending duplicate messages?
Do they appear multiple times in your sent items?
Does it happen every time?
 
B

Bob H

sorry about the previous post--hit the wrong button
the answer to the questions is yes it happens every time and there is
multiples in the send folder
 
B

Bob H

using outlook/ onecare and a regular acct.


Diane Poremsky said:
are you scanning email with a virus scanner? That's a common cause.

What type of email account?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Bob H said:
why am i sending duplicate messeges now?? i dont understand why and how
do i stop this ?
 
D

Diane Poremsky [MVP]

The "regular account" is POP3?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Bob H said:
using outlook/ onecare and a regular acct.


Diane Poremsky said:
are you scanning email with a virus scanner? That's a common cause.

What type of email account?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Bob H said:
why am i sending duplicate messeges now?? i dont understand why and how
do i stop this ?
 
F

F.H. Muffman

why am i sending duplicate messeges now?? i dont understand why and
Try starting Outlook in safe mode (exit all the way out of Outlook and Start
- Run - Outlook /safe) and sending a simple plain text message to see if
it happens there too.
 
B

Bob H

correct --sorry
Diane Poremsky said:
The "regular account" is POP3?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Bob H said:
using outlook/ onecare and a regular acct.


Diane Poremsky said:
are you scanning email with a virus scanner? That's a common cause.

What type of email account?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

why am i sending duplicate messeges now?? i dont understand why and how
do i stop this ?
 
B

Bob H

the dupes are about 20 minutes apart.
Bob H said:
correct --sorry
Diane Poremsky said:
The "regular account" is POP3?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Bob H said:
using outlook/ onecare and a regular acct.


are you scanning email with a virus scanner? That's a common cause.

What type of email account?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

why am i sending duplicate messeges now?? i dont understand why and
how do i stop this ?
 
D

Diane Poremsky [MVP]

How frequently are you doing automatic send and receives? Does everyone get
dupes or just certain people? Does it happen if you use safe mode?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Bob H said:
the dupes are about 20 minutes apart.
Bob H said:
correct --sorry
Diane Poremsky said:
The "regular account" is POP3?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

using outlook/ onecare and a regular acct.


are you scanning email with a virus scanner? That's a common cause.

What type of email account?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

why am i sending duplicate messeges now?? i dont understand why and
how do i stop this ?
 
B

Bob H

First-it doesnt appear to happen in safe mode. yes everyone gets dupes.and i
auto send and receive every 2 min.
Diane Poremsky said:
How frequently are you doing automatic send and receives? Does everyone
get dupes or just certain people? Does it happen if you use safe mode?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Bob H said:
the dupes are about 20 minutes apart.
Bob H said:
correct --sorry
The "regular account" is POP3?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

using outlook/ onecare and a regular acct.


are you scanning email with a virus scanner? That's a common cause.

What type of email account?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

why am i sending duplicate messeges now?? i dont understand why and
how do i stop this ?
 
T

Tom Willett

Change your polling time to 10 minutes.

: First-it doesnt appear to happen in safe mode. yes everyone gets dupes.and
i
: auto send and receive every 2 min.
: : > How frequently are you doing automatic send and receives? Does everyone
: > get dupes or just certain people? Does it happen if you use safe mode?
: >
: > --
: > Diane Poremsky [MVP - Outlook]
: >
: >
: >
: > Outlook Tips by email:
: > mailto:[email protected]
: >
: > EMO - a weekly newsletter about Outlook and Exchange:
: > mailto:[email protected]
: >
: > Let's Really Fix Outlook 2010
: > http://forums.slipstick.com/forumdisplay.php?f=34
: >
: > : >> the dupes are about 20 minutes apart.
: >> : >>> correct --sorry
: >>> : >>>> The "regular account" is POP3?
: >>>>
: >>>> --
: >>>> Diane Poremsky [MVP - Outlook]
: >>>>
: >>>>
: >>>>
: >>>> Outlook Tips by email:
: >>>> mailto:[email protected]
: >>>>
: >>>> EMO - a weekly newsletter about Outlook and Exchange:
: >>>> mailto:[email protected]
: >>>>
: >>>> Let's Really Fix Outlook 2010
: >>>> http://forums.slipstick.com/forumdisplay.php?f=34
: >>>>
: >>>> : >>>>> using outlook/ onecare and a regular acct.
: >>>>>
: >>>>>
: >>>>> : >>>>>> are you scanning email with a virus scanner? That's a common cause.
: >>>>>>
: >>>>>> What type of email account?
: >>>>>>
: >>>>>> --
: >>>>>> Diane Poremsky [MVP - Outlook]
: >>>>>>
: >>>>>>
: >>>>>>
: >>>>>> Outlook Tips by email:
: >>>>>> mailto:[email protected]
: >>>>>>
: >>>>>> EMO - a weekly newsletter about Outlook and Exchange:
: >>>>>> mailto:[email protected]
: >>>>>>
: >>>>>> Let's Really Fix Outlook 2010
: >>>>>> http://forums.slipstick.com/forumdisplay.php?f=34
: >>>>>>
: >>>>>> : >>>>>>> why am i sending duplicate messeges now?? i dont understand why
and
: >>>>>>> how do i stop this ?
: >>>>>>
: >>>>>
: >>>
: >>
:
 
B

Brian Tillman [MVP - Outlook]

First-it doesnt appear to happen in safe mode. yes everyone gets dupes.and i
auto send and receive every 2 min.

Your send/receive interval should not be any less than about ten minutes.
 
D

Diane Poremsky [MVP]

Raise your polling time to a min of 8 min, 10 is better.

What addins are installed? Working correctly in safe mode usually means an
add-in is causing the problem.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Bob H said:
First-it doesnt appear to happen in safe mode. yes everyone gets dupes.and
i auto send and receive every 2 min.
Diane Poremsky said:
How frequently are you doing automatic send and receives? Does everyone
get dupes or just certain people? Does it happen if you use safe mode?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Bob H said:
the dupes are about 20 minutes apart.
correct --sorry
The "regular account" is POP3?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

using outlook/ onecare and a regular acct.


are you scanning email with a virus scanner? That's a common cause.

What type of email account?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

why am i sending duplicate messeges now?? i dont understand why and
how do i stop this ?
 
B

Bob H

I believe the add in for ms conector was the problem. i disabled it and we
dont have a problem anymore. so with that being said it is something to work
on for connector engineers. hotmail w/connecter in outlook
Diane Poremsky said:
Raise your polling time to a min of 8 min, 10 is better.

What addins are installed? Working correctly in safe mode usually means
an add-in is causing the problem.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Bob H said:
First-it doesnt appear to happen in safe mode. yes everyone gets
dupes.and i auto send and receive every 2 min.
Diane Poremsky said:
How frequently are you doing automatic send and receives? Does everyone
get dupes or just certain people? Does it happen if you use safe mode?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

the dupes are about 20 minutes apart.
correct --sorry
The "regular account" is POP3?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

using outlook/ onecare and a regular acct.


are you scanning email with a virus scanner? That's a common cause.

What type of email account?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

why am i sending duplicate messeges now?? i dont understand why
and how do i stop this ?
 

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