Sending E-mail (Relaying Error)

[Steve88]

When I am in a hotel and connect to their server, I can receive e-mail in
Entourage (am using Office for Mac and operating system OS X 10.4), but
cannot send. I generally get error message 5.7.1 which is a relaying error
(and the message does not go). This happens both on a wired and wireless
connection. Is there any setting I can change to fix this?

 

[Milly Staples [MVP - Outlook]]

You need to set your authentication to sign onto the incoming server before sending.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Steve88 asked:

| When I am in a hotel and connect to their server, I can receive
| e-mail in Entourage (am using Office for Mac and operating system OS
| X 10.4), but cannot send. I generally get error message 5.7.1 which
| is a relaying error (and the message does not go). This happens both
| on a wired and wireless connection. Is there any setting I can
| change to fix this?

 

[Steve88]

how do i do that?

 

[Milly Staples [MVP - Outlook]]

Ask the Hotel.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Steve88 asked:

| how do i do that?
|
| "Steve88" wrote:
|
|| When I am in a hotel and connect to their server, I can receive
|| e-mail in Entourage (am using Office for Mac and operating system OS
|| X 10.4), but cannot send. I generally get error message 5.7.1 which
|| is a relaying error (and the message does not go). This happens
|| both on a wired and wireless connection. Is there any setting I can
|| change to fix this?

 

[Steve88]

so it's not something which i can turn on in entourage? how would the hotel
know? i can already get on their system just by signing on.

 

[Milly Staples [MVP - Outlook]]

Every hotel where I have stayed and used their broadband or wireless also has a help desk associated with their service that will help guests troubleshoot their connections. That is where I would start since i have no idea who they use as their provider.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Steve88 asked:

| so it's not something which i can turn on in entourage? how would
| the hotel know? i can already get on their system just by signing on.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Ask the Hotel.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Steve88 asked:
||
||| how do i do that?
|||
||| "Steve88" wrote:
|||
|||| When I am in a hotel and connect to their server, I can receive
|||| e-mail in Entourage (am using Office for Mac and operating system
|||| OS X 10.4), but cannot send. I generally get error message 5.7.1
|||| which is a relaying error (and the message does not go). This
|||| happens both on a wired and wireless connection. Is there any
|||| setting I can change to fix this?