Sending e-mails to Outlook from Word

M

Mike

I have been attempting to use the mail merge wizard to
create a group e-mail, but when I finish creating my e-
mail in Word and send it off to be e-mailed I expect to
see the e-mail messages in my outbox in Outlook, instead
they don't appear anywhere. I get no error messages, I
just don't see my outgoing e-mails. I know they aren't
getting sent. What am I doing wrong?

Need this one today if you don't mind.

Thanks
 
P

Peter Jamieson

know they aren't
getting sent. What am I doing wrong?

I wish I knew - this issue pops up from time to time and there are few clues
as to what's going wrong. But...
Need this one today if you don't mind.

....in that case, you should at least try the obvious:
a. logging off Outlook and closing it, and closing WOrd
b. using IE|Tools|Internet options|Programs to ensure Outlook is set up as
the e-mail program
c. (possibly) try using plain text mail rather than HTML, or vice versa,
depending on which is going wrong.

If nothing works, I would consider using Outlook Express instead if that is
feasible in your case - close everything, create an account in OE, set up OE
as the default e-mail program using IE|Tools|Internet options|Programs, and
don't use HTML format mail (it won't work).
 

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