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Message: [QUOTE="Diane Ross, post: 6690222"] If you can receive but not send then you have a bad SMTP configuration If you can send but not receive you have a bad POP or IMAP configuration You can try re-entering info. You can delete account and create a new one. Using copy/paste can result in an extra space being added. Type carefully. Check for a bad message. Go to Options on that Account and select Allow Online Access. You will see an icon at the bottom of your folders. Click on this and find the offending message and delete. Be sure that you turn off the "preview" pane when looking at your online message LIST. Sometimes offending stuff will crash or stymie your system when trying to open the offending message. If you are unable to use Online Access, try accessing your mail account through your ISP/organization¹s web based interface, or through a web-based POP retrieval system like Mail2Web [/QUOTE]