Sending hyperlink adds period to address

G

Grinning Crow

Hi all

I'm using a pop/smtp account in Outlook 2007. When I send a hyperlink which
is 69 characters long, such as:

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxx

note that the http:// etc. is not important here, it happens regardless of
it being a valid address. What is important is that it ends with .xxx, that
is - a dot, then three characters (like a file extension).

Anyway, when I send the email, it has one dot before the extension and when
it arrives, it has two.

The message in the sent items has one dot, as it does when it is in the
outbox, but when it arrives it has added a dot from somewhere.

This happens using both the HTML and Rich Text formats but not the plain text.

Does anyone have any idea what might be the problem?

Thanks in advance :)
 
R

Roady [MVP]

If your Sent Items has it correctly, then it happens because of something
after Outlook has transmitted the message.

This could be;
-your outgoing virus scanner
-something at the mail servers in between
-something at the receiver's end

Start with disabling your virus scanner's integration with Outlook and try
again.
See http://www.msoutlook.info/question/20
 
G

Grinning Crow

Thanks for that Roady. I tried disabling Kaspersky's Anti-spam and Mail
anti-virus and also disabling Kaspersky completely but it didn't help.

A little more info:

I have tried emailing a number of different people (all on the same smtp
server) and they all receive the extra dot in the href. If I send the mail to
myself and then forward it, it adds a dot each time (giving ...zip instead of
..zip). It doesn't seem to work if the original link is > or < 69 characters.
One other person I support is experiencing the same problem (as far as I
know), but similarly there are others who are using the same setup and are
not experiencing the problem.

This wasn't a problem until I applied a load of windows updates yesterday
morning (I suppose something to do with conficker). I have since scanned the
entire network for conficker using Nmap's Zenmap utility and scanned my own
machine using Sophos' conficker removal tool.

I'm thinking I should uninstall any recent outlook security updates and see
what happens (if it lets me).

Do you have any other clues?

Thanks again
 
Z

Zen

So now Grinning Crow your problem have been solved?

My boss has the same problem, mails to his computer will add an extra dot in
the hyperlink. I'd like to know what's the reason for this strange
situation. Maybe you can give me some opinions.
 

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