sending large email using SMTP server

A

Anothy Lothian

I have no problem sending and receiving email, until I tried sending a large
attachment. I keep receiving the error message below. Help!!!!

Task 'pop-server.cfl.rr.com - Sending' reported error (0x800CCC6A) : 'Your
outgoing (SMTP) e-mail server has reported an internal error. If you continue
to receive this message, contact your server administrator or Internet
service provider (ISP). The server responded: 451 4.3.2 Please try again
later'
 
V

Vanguard

Anothy Lothian said:
I have no problem sending and receiving email, until I tried sending
a large
attachment. I keep receiving the error message below. Help!!!!

Task 'pop-server.cfl.rr.com - Sending' reported error (0x800CCC6A) :
'Your
outgoing (SMTP) e-mail server has reported an internal error. If you
continue
to receive this message, contact your server administrator or
Internet
service provider (ISP). The server responded: 451 4.3.2 Please try
again
later'


Well, what is the maximum message size permitted by your e-mail
provider? If you are using your ISP, Road Runner, for e-mail, they
probably have help web pages that tell you what are the quotas for
your mailbox regarding maximum disk size for your mailbox, how many
recipients are allowed per message, how many mail sessions you can
have per minute, and what is the maximum size for a message. If they
don't publish that information, just call them to ask.

You are sending a message that exceeds the message size quota on your
account. I don't use Road Runner but then that may not be who you use
for e-mails. So how big is this "large message"? Does it exceed
10MB, or whatever is the per-message maximum for your e-mail account?
Apparently you don't have problems when sending "small" messages, so
it is likely you are exceeding the size allowed for a message. The
error message is uninformative so you can't tell why their mail server
errors, but the fact that you mention it is a "large" file is probably
a clue to the cause.
 

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