Bill said:
VanguardLH wrote ...
Yes, we do have Outlook setup to authenticate to the SMTP server, but from
what I understand and what I've seen, is when they are at the office
(SBC/Yahoo) they must authenticate to their servers to send email. When we
try to change SMTP servers and put in the proper authentication for their
home network (Cox cable), it simply won't allow the email to be sent. It
MUST be sent through the SBC/Yahoo email servers to be sent out of their
network. Another annoyance is that we have to "verify" the users email
address as being allowed to send using the SMTP authentication account.
Why is any reconfiguration needed to use different SMTP mail hosts. The
user should have one account defined for work with Yahoo and a *different*
e-mail account defined for their personal use at home with Cox.
An e-mail account has both POP/IMAP and SMTP mail hosts defined. There is
nothing that mandates that these servers be from the same e-mail provider.
If the user wants to receive their Cox e-mail at home, receive Yahoo e-mail
at work, and use the Yahoo SMTP mail host for sending from both accounts
then configure it that way.
Account 1:
POP mail host: Cox (enter its login credentials)
SMTP mail host: Yahoo (authenticate using Yahoo credentials)
Account 2:
POP mail host: Yahoo (enter its login credentials)
SMTP mail host: Yahoo (authenticate to it, reuse the POP credentials)
This would let the user receive Cox and Yahoo e-mails through the 2
accounts. Both accounts would send out through the Yahoo account.
Obviously you need to configure both of them to authenticate to the Yahoo
SMTP mail host since that user may be off-domain from their work network.
Even when they are on their work network, authentication doesn't hurt. It
just means the POP/IMAP login credentials aren't reused for the SMTP
connection. I've done this for a long time. I have Hotmail accounts
through which I receive e-mails; however, I do not send out any e-mails
through Hotmail because of the spam signature that Hotmail appends to all
e-mails sent out through their mail servers. So I receive via Hotmail but I
send using my ISP's own SMTP mail host. Obviously I cannot reuse the login
credentials for Hotmail POP when connecting to my ISP's SMTP mail host, so I
have to configure the e-mail account to separtely authenticate to my ISP's
SMTP mail host using the correct login credentials for that server.
Your user should be able to setup the following if they want to keep their
home and work e-mail accounts separate:
Account 1:
POP mail host: Cox (enter its login credentials)
SMTP mail host: Cox (authenticate to it, reuse the POP credentials)
Account 2:
POP mail host: Yahoo (enter its login credentials)
SMTP mail host: Yahoo (authenticate to it, reuse the POP credentials)
Authentication to the SMTP mail host does not require that you be
off-domain. It will also work when you are on-domain.
Does your user really want to mix their personal and business e-mails inside
of Outlook? They could use rules to organize their inbound e-mails into
different folders based on which account through which those e-mails were
delivered. They can also define outbound rules when they send e-mails to
have separate Sent Item folders for their personal versus business e-mails.
Alternatively, they can create separate mail profiles, one for personal
e-mails and one for business e-mails. They would have to specify which mail
profile to use when they load Outlook. To switch to the other profile, they
would have to exit and reload Outlook to select the other mail profile.
They really shouldn't be mixing their personal and business e-mails. Do
they really want their employer knowing they bouting cancer, have family
problems, or are bigoted against some class of people when the employer
demands a copy of their .pst file since the business-related e-mails are the
property of the company for which that employee was working? Rules allow
separation in the hierarchy of e-mails stored within a message store but
that doesn't separate them within that message store (.pst file). Mail
profiles would keep their personal and business e-mails separate of each
other. If this is someone operating a SOHO, they really need to keep
separate their personal and business assets if they intend to be utilizing
tax separation for business use, like depreciation.
