Sending MailItems from Outbox withour dropping emails

T

Tom at GSD

Hi All,

I have rather a weird issue and I am not sure how to handle this problem. I
believe this has to do with Norton antivirus and not Outlook. What are doing
is sending personalized emails from a distribution list which we personalize
the body of the mail for each recipient. We have to copy the email modify it
and then move it to the Outbox. We cannot send it right away for a variety of
reasons just for your information. After we are done modifying the
personalizing the email we enter into an event driven mechanism to send each
of the emails in the Outbox. We successfully send each email; however it
seems that emails are getting dropped. If we send 15 emails about 5 will get
dropped - meaning they will actually never arrive at the destination. We
think it is Norton that is dropping the emails because all emails are visible
in the sent items folder. Does anybody have any experience with this type of
issue? Is there a way to send all of the emails in the Outbox as a batch? Any
suggestions would be greatly appreciated.
 

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