ladeda16 said:
ok let's put it this way
i will show you three of my rules
1st response rule:
apply this rule after the message arrives
on this machine only
reply using (my specific template 1)
RE: (response rule 2):
apply this rule after the message arrives
with Re: in the subject
and on this machine only
move it to second reply folder
2nd reply:
apply this rule after the message arrives
on this machine only
reply using (my specific template 2)
Hope this clarify things
I have created two folders, the first set of messages get replied with
template number 1, after they reply which will start the (Re: rule), then i
have another folder of second response 2 that will automatically store the
re: replies to that folder. The problem is that I could send reply number 1
and get their response back into reply number 2 folder. But, in reply number
2 folder, i can't send the message back out for some reason. Much help is
appreciated, if you have AIM or YAHOO, I'll be glad to tell you it. Or if you
have such programs as crossloop or teamviewer that would be better, you could
view my outlook.
Note: Unless your Outlook is being used within a domain where roaming
profiles are allowed (to let you log onto any host in that domain),
there is no point in including the "on this machine only" clause.
Without the stop-clause at the end of each rule, ALL of them get
exercised against the same message. Say you get a new e-mail from
someone.
- Rule 1 runs to send out your template1 reply.
- Rule 2 is skipped because the original message doesn't have "Re:" in
the Subject header.
- Rule 3 runs to send out your template2 reply.
You would be sending out 2 replies for every incoming e-mail. The
original e-mail does NOT get moved anywhere because Rule 2 got skipped
(there was no "Re:" in the original e-mail). Then when the sender
composes a reply (to your canned replies), the following happens with
those rules:
- Rule 1 runs to send out your template1 reply. The sender has now
received TWO of your template1 replies.
- Rule 2 runs because it is likely that "Re:" was in the Subject of
their reply. The e-mail gets moved to the "second" reply folder (none
of your rules has a "first" reply folder).
- Rule 3 runs to send out your template2 reply. The send has now
received TWO copies of your template2 replies.
So with the rules as you have shown them, in the order that you showed
them, and with the absence of the stop-clause in each one, the result
after getting an e-mail, sending replies, and receiving their reply
would be:
- The sender has received TWO copies of both your template1 and
template2 replies.
- The original e-mail remains in the Inbox because it never hit a rule
to move it (Rule 2 got skipped since "Re:" would not be in the Subject
for an original e-mail).
- The sender's reply (to your multiple template replies) would get moved
to your second reply folder. No rule ever specified a first reply
folder.
Are these rules enabled (so they automatically execute upon arrival of
new e-mails)? Or are they disabled and you are running them manually
one at a time on whatever is the appropriate folder at the time you run
them?
Rather than try to describe what are your rules, show them exactly as
they are defined and in the exact order they are listed.
BTW: You don't want unknown person in Usenet to gain control of your
host. This is NOT a free venue to Microsoft support. This is a peer
community of *users* - of ALL types!
What is Usenet:
http://en.wikipedia.org/wiki/Usenet
http://en.wikipedia.org/wiki/Newsgroups
http://www.masonicinfo.com/newsgroups.htm
http://www.mcfedries.com/Ramblings/usenet-primer.asp
When using a webnews-for-dummies interface, like Microsoft's Communities
or Google Groups or a forum-to-Usenet proxy, those are gateways to
Usenet. Despite the appearance of a forum, you are participating in
newsgroups (Usenet).
