Sending & Receiving Email

[KShawn-Ace]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

All of a sudden, I can't send or receive email. Whenever I click on Send/REceive, I get an error message that reads "authorization failed", username/password or security settings may be incorrect. But, I've not changed my username & password or my security settings. And, I know it's not the POP server because I have email also sent to my Yahoo! account from this server and those emails have been going through. Can someone please help?

 

[Diane Ross]

All of a sudden, I can't send or receive email. Whenever I click on
Send/REceive, I get an error message that reads "authorization failed",
username/password or security settings may be incorrect. But, I've not changed
my username & password or my security settings. And, I know it's not the POP
server because I have email also sent to my Yahoo! account from this server
and those emails have been going through. Can someone please help?

Sometimes your keychain can get corrupted causing errors like this. Run
Keychain First Aid.

You can delete account and create a new one. (not just the info but the
account)

How to Run Keychain FirstAid:

Open Keychain Access located in Applications/Utilities, then choose Keychain
Access > Keychain First Aid.
Enter your user name and password.
Select, Verify and click Start.
Any problems found will be displayed.
If there are problems, select Repair and then click Start.

Test to see if the problem is fixed. If not...

1. Go to the system keychain and delete the entry for that account.

2. Go to Entourage, select 'accounts' from the Tools menu, choose the
account that was giving you trouble and click on Edit. Select the 'account
settings' tab.

3. Delete the password from the password box in the POP settings (leaving
the box empty).

4. Close the account window.

5. Re-open the account window and enter your proper password, check the
'save in keychain' check box and close the window again.

The password should now stick.