sent email and it arrived. flyer in email was not viewable - why

[gvsujp]

created a flyer, cut and pasted it on a word doc and used "mailings" in MS
word, to send it as a email message to multiple addresses. Most got it, but
one person said that he got the email but the body of the flyer was not
incuded. Any thoughts on why?

 

[Bob I]

I'd suspect something on that one persons setup or e-mail client. Could
be most anything, from anti-virus settings to reading everything in
plain text.

 

[Brian Tillman [MVP-Outlook]]

created a flyer, cut and pasted it on a word doc and used "mailings" in MS
word, to send it as a email message to multiple addresses. Most got it, but
one person said that he got the email but the body of the flyer was not
incuded. Any thoughts on why?

In addition to what Bob I said, open that person's contact record and
double-click the E-mail address. You should see an "E-mail Properties"
dialogue. Examine the "Internet format" drop-down at the bottom. If it shows
"Send using Outlook Rich Text format", that's why. Only another Outlook user
can receive Rich Text.