Sent emails don't get into "Sent" folder

L

lindafine

All my preferences seem in order, but I'm not getting a record of emails sent posted to my "Sent" folder. I've got version 12.0.0 on a Leopard. Thanks very much. Would appreciate any suggestions.
 
L

lindafine

Just to follow up.........I'm discovering that emails I send are being posted within my inbox, and NOT the "Sent items" folder. For some reason I'm getting copies of emails I send directly back to myself, rather than in the "Sent items" folder. This is quite annoying. Thanks for any help.
 
A

Adam Bailey

Just to follow up.........I'm discovering that emails I send are being
posted within my inbox, and NOT the "Sent items" folder. For some reason
I'm getting copies of emails I send directly back to myself, rather than
in the "Sent items" folder. This is quite annoying. Thanks for any help.

Check your Rules and Mailing List Manager, both in the Tools menu.
Especially Outgoing Rules.
 
L

lindafine

Thanks.......did that and my "Sent" folder is not listed. All my other folders are listed as possible designated places for "sent" email, but NOT the Sent Folder itself. Now what? Thanks.
 
A

Adam Bailey

Thanks.......did that and my "Sent" folder is not listed. All my other
folders are listed as possible designated places for "sent" email, but NOT
the Sent Folder itself. Now what? Thanks.

Actually I was telling you to check that folder to see if there is a rule
that is incorrectly moving messages somewhere other than your Sent Items
folder.

What kind of account is this? IMAP accounts have a space in the account
setup where you establish where sent messages should be stored.
 
L

lindafine

It's a POP account. When you go to "rules," there's just accounts listed there (I have 2 email accounts). No folders. The folders option appears when you open "rules." But the Sent Folder isn't there. Thanks for the continued help.
 
L

lindafine

More info now that may be helpful: I've been checking my preferences, mailing list mgr, rules, etc etc ad nauseum......the direction to put all my sent emails in my "send" folder is in fact specified right within my Preferences section. However, now I'm noticing a curious message that's appearing when I open my one account to send an email. The message right below the icon bar is "This message will be moved to the Linda Fine folder after it is sent." There's a big warning sign (triangular shape) in front of this message. I've clicked on it and no response. Trying to get rid of it. When I installed Leopard, many things changed obviously (got Office 2008, too). So what the heck is this all about? I never gave Entourage such instructions. Can't seem to find how to get rid of this directive. Thanks again for helping.
 
D

Diane Ross

More info now that may be helpful: I've been checking my preferences, mailing
list mgr, rules, etc etc ad nauseum......the direction to put all my sent
emails in my "send" folder is in fact specified right within my Preferences
section.

By default all POP sent messages go your Sent Items folder.
However, now I'm noticing a curious message that's appearing when I
open my one account to send an email. The message right below the icon bar is
"This message will be moved to the Linda Fine folder after it is sent."

Is this an IMAP account?
There's a big warning sign (triangular shape) in front of this message. I've
clicked on it and no response. Trying to get rid of it. When I installed
Leopard, many things changed obviously (got Office 2008, too). So what the
heck is this all about? I never gave Entourage such instructions. Can't seem
to find how to get rid of this directive. Thanks again for helping.

Open your account under Tools in the Menu bar and select the Advanced tab.
Check the settings there.
 
L

lindafine

Fixed it. Thanks to Diane and Adam for all their help, perseverance, and patience! Kind regards.
 

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