Sent Items folder has been renamed somehow and can't be changed back

[MC]

Hi
Sent "Items folder" in Outlook 2003 has been renamed somehow to a different
name and can't be changed back.
Has anyone seen such problem, and how we can change it back?

We don't use outlook 2003 in cashed mode
Exchange 2003 server

Thanks
MC

 

[K. Orland]

Try opening Outlook with the /resetfolders switch:

Start > Run > outlook.exe /resetfolders

(note the space between outlook.exe and /resetfolders

 

[MC]

Didn't work
This mailbox is general "sales" mailbox wehere a few people proxy to
Does everyone have to be out of it, in order to make this work?
Thanks

MC

 

[K. Orland]

Yes.

Didn't work
This mailbox is general "sales" mailbox wehere a few people proxy to
Does everyone have to be out of it, in order to make this work?
Thanks

MC

 

[Brian Tillman [MVP - Outlook]]

Sent "Items folder" in Outlook 2003 has been renamed somehow to a different
name and can't be changed back.
Has anyone seen such problem, and how we can change it back?

We don't use outlook 2003 in cashed mode
Exchange 2003 server

If Ms. Orland's advice doesn't work, try the /resetfoldernames command switch.

 

[MC]

/resetfoldernames command switch is the one that worked
Thanks a lot
MC