Sent Items folder(s)

[northumbrian]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I'm having a fairly tortuous transition to mac, largely because of the whole 'Entourage isn't Exchange' problem... but I do have a specific question which I'm hoping to find help with.

Just as in Outlook on my PC, I have my Exchange email account plus two other pop accounts set up. The pop accounts don't receive anything, because all my pop email gets forwarded to my Exchange address - so these accounts are there to allow me to send email from my two other addresses.

In Outlook, anything I send - from any address, exchange or pop - appears in Sent Items, and I can then drag it to any folder I want to store it in.

In Entourage, anything sent via the exchange account goes into Sent Items, but anything sent from either of the two pop accounts goes into a separate Sent Items folder in the 'On My Computer' section - and of course it therefore does not sync to the Exchange server, and so is not available from either of my other two computers. And - worse - on THIS computer, I am unable to drag the message into my folder hierarchy. This is a deal-breaker for me.

So is this the way it has to be? Or is there some way to get mail sent out via the pop accounts to be visible in the Exchange environment?

Thanks for being here. Moving my life to a mac shouldn't be this difficult...

 

[Corentin Cras-Méneur]

Hi,

And - worse - on THIS
computer, I am unable to drag the message into my folder hierarchy. This
is a deal-breaker for me.

Have you tried using the Move To command?? You should be able to move
the local sent items to your Exchange sent folder.

Corentin

 

[northumbrian]

Thank you both very much for your replies. Both methods worked! But - and please bear with me here, I'm an Entourage newbie - I can only seem to move them into the Sent Items folder in the Exchange account...I can't use Move To (or create a rule) to successfully move them into any other folder in my Exchange account hierarchy, which is where I ultimately want them to reside.
Either method makes it look like the move operation is about to be completed - but although the message disappears from the Sent Items folder, (if I've already used the Move To command to put it there) it does not appear in the appropriate folder I have chosen to move it into. Is this what we would expect?! I've tried moving messages to several sub-folders in the Exchange account, going via the Exchange Sent items folder and not, and the same disappearing trick happens - only the Sent Items folder seems prepared to accept them. Is this so?
Thanks again.

 

[northumbrian]

Please ignore the plea above... I found that those messages WERE being moved to the various folders in the Exchange hierarchy - but when I move them to any folder other than the Exchange Sent Items folder, they are moved without their date/time info, which places them at the bottom of the list. So, still not perfect, but at least my information is visible on all my computers.