Sent Items missing after OL 2007 upgrade from OL 2003

K

Kevin

This is an Exchange 2003 Enviornment and the user's OS is XP. We had Office
2003 Professional. I upgraded to Office 2007 Professional Plus and when we
opened Outlook everthing works fine except that all Sent Items have gone
missing. I upgraded 7 other computers with no problems. All settings were
the same on all machines.

Anyone have any ideas? Thanks, Kevin
 
D

Duncan McC

This is an Exchange 2003 Enviornment and the user's OS is XP. We had Office
2003 Professional. I upgraded to Office 2007 Professional Plus and when we
opened Outlook everthing works fine except that all Sent Items have gone
missing. I upgraded 7 other computers with no problems. All settings were
the same on all machines.

Anyone have any ideas? Thanks, Kevin
Click to expand...

OK, just an idea...

Does that user have the wrong filter set when in "Sent Items"? (make
sure the Advanced toolbar is turned on, check the filter setting, I
think the default is "Sent To"). (Perhaps they have a different filter
set). ?
 

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