Sent items won't open

[PdxThom]

I just installed Office 2007, Outlook works OK, but "sent items" file won't
open. It tells me to "Try starting Microsoft Office Outlook again.". I also
get a box that says "Messaging interface has returned an unknown error. If
problem persists, restart Outlook". I have tried several times and used the
disk to "repair" the problem to no avail.

 

[Roady [MVP]]

Does it work in Outlook Safe Mode?
Start-> Run; outlook.exe /safe

Did you upgrade from a previous version of Outlook on this machine?

 

[PdxThom]

Does it work in Outlook Safe Mode?
Start-> Run; outlook.exe /safe

Did you upgrade from a previous version of Outlook on this machine?



-----



No, it will not work in "safe" mode.

Yes, I upgraded from 2003

 

[Roady [MVP]]

Start Outlook with the /cleanviews switch and see if it works correctly now;
Start-> Run; outlook.exe /cleanviews

After an upgrade, it is also recommended to recreate you mail profile as
per;
http://www.howto-outlook.com/faq/newprofile.htm

 

[PdxThom]

Start Outlook with the /cleanviews switch and see if it works correctly now;
Start-> Run; outlook.exe /cleanviews

After an upgrade, it is also recommended to recreate you mail profile as
per;
http://www.howto-outlook.com/faq/newprofile.htm

No, still the same. I tried the "cleanview" but no joy.

 

[PdxThom]

No, still the same. I tried the "cleanview" but no joy.

OK, I figured it out. I ran scanpst.exe on the outlook.pst. file and it
fixed everything. Thanks anyway.

 

[Roady [MVP]]

Good to hear you've got it solved and thanks for posting back your solution.