Sent Outlook Forms not in Sent Items

M

MSU ERI

I created e-mail templates in the Tools/Forms section of Outlook and now when
I use the templates and send them, they do not appear in my Sent Items. When
I send a regular e-mail from scratch, the copy apears in my Sent Items. If I
copy the text from the template to a new e-mail message, the copy again
appears in my Sent Items.

For background, I had turned off the "Save copies of messages in Sent Item
folder" when my rule to move all sent items to my Inbox was on. I have since
turned that back on and the rule off. That's when I noticed the problem. Am
I missing a step somewhere so that templates sent appear in my Sent Items?

Thanks,
MSU ERI
 
B

Brian Tillman [MVP - Outlook]

I created e-mail templates in the Tools/Forms section of Outlook and now
when
I use the templates and send them, they do not appear in my Sent Items.
When
I send a regular e-mail from scratch, the copy apears in my Sent Items.
If I
copy the text from the template to a new e-mail message, the copy again
appears in my Sent Items.

How are you doing the send? Are you starting from within Outlook or from
within Windows?
 

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