serious template problems

[stronghold]

I have a serious problem with my office suite 2002. As soon as MS Word is
started several programs does not work anymore such as Kazaa, my Nokia phone
PC suite for sync. , my laptop does not go into standby anymore, and so on.
So I reboot and reboot. I bought a new laptop recently and thought by
reinstalling the software all would dissapear, but no!! I ourchase a office
XP version on the internet and after installing, still the same. When I close
MS Word before rebooting, it says: the global template has changed, do yo
want to save it?
If I say yes, it says the disk is full and close some programs (although
disk is far from full). So I say no and exit MS. Word and need to reboot.

I have no more solution and am tired of this after one year of suffering.

Can anyone help me out????


Best regards



Andre

 

[Suzanne S. Barnhill]

Very unlikely that Word is causing these problems--more like Norton
AntiVirus or the like. See “Word prompts me to save changes to the
Normal.dot templateâ€
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx

 

[stronghold]

Dear Suzanne,


I have done as explained on the website and modified the setting of Norton
Antivirus but no use as still the minute MS word is running I can not sync
with the Nokia PC suite nor can I sync with the Pocket PC I have via
Microsoft Active sync.

So I am still rebooting when I want to sync


Best regards



Andre