Server application, etc., cannot be found.

[Wryter]

My client sent a ppt twice. Both times I get what I've researched is
a not uncommon dialogue.
"The service application, source file, or item can't be found, or
returned an unknown error. You may need to reinstall the server
application." I've a Mac with PPT v 11.3.5 and the latest updates.
No idea about his. Never seen this before myself, but noted it,
usually, in a several year old discussion. What advice can I offer
him to fix this? Thank you.

 

[Echo S]

Depends on what you're doing when you get the error. Have you looked at
this:

Can't edit Org Chart, Graph, Excel (error msg: "server application, source
file, or item can't be found")
http://www.pptfaq.com/FAQ00236.htm

 

[Wryter]

Sorry. I cannot open the file. At all. Either by double clicking on
it from the desktop, or opening the application and trying to open it
there.

Depends on what you're doing when you get the error. Have you looked at
this:

Can't edit Org Chart, Graph, Excel (error msg: "server application, source
file, or item can't be found")
http://www.pptfaq.com/FAQ00236.htm


--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

My client sent a ppt twice. Both times I get what I've researched is
a not uncommon dialogue.
"The service application, source file, or item can't be found, or
returned an unknown error. You may need to reinstall the server
application." I've a Mac with PPT v 11.3.5 and the latest updates.
No idea about his. Never seen this before myself, but noted it,
usually, in a several year old discussion. What advice can I offer
him to fix this? Thank you.

 

[Echo S]

wow, that's bizarre.

If you want to email me the file, I'm happy to see if it opens here. echos
at indy dot net -- please include the body of the posts so I can remember
what it is I'm supposed to be looking at! That might give us a clue,
anyway.

Do you know what version of PPT your client is using?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

Sorry. I cannot open the file. At all. Either by double clicking on
it from the desktop, or opening the application and trying to open it
there.

Depends on what you're doing when you get the error. Have you looked at
this:

Can't edit Org Chart, Graph, Excel (error msg: "server application,
source
file, or item can't be found")
http://www.pptfaq.com/FAQ00236.htm


--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx

My client sent a ppt twice. Both times I get what I've researched is
a not uncommon dialogue.
"The service application, source file, or item can't be found, or
returned an unknown error. You may need to reinstall the server
application." I've a Mac with PPT v 11.3.5 and the latest updates.
No idea about his. Never seen this before myself, but noted it,
usually, in a several year old discussion. What advice can I offer
him to fix this? Thank you.