Server based Rules question

[Kidace]

Hello everyone,

My office users Outlook 2003 [SP1] on Win XP [SP2] platform.

Today, one of our users called me about an error message he keeps getting
when he does the following:

1) He creates a Server based Rule stating that if an email arrives from
someone out of a list of 23 users from the GAL (seperated by "or") ,
containing a certain word/s within the subject, then forward it to the same
list of 23 people (seperated by "and").

He then enables the Rule and runs a test and everything works just fine.

2) He goes on to create a second Server based Rule, that funtions pretty
similar to the first one, but the list of 23 users from the GAL are different
and the word/s from the subject field is also different.

As soon as he ties to enable the second Rule, he gets an error message
stating that "One or more Rules could not be uploade to the Exchange Server
and has been deactivated...."

The interesting thing is that as soon as we reduce the number of users
listed in both Rules (from the GAL), from 23 to 21 or less, both Rules can be
enabled at the same time and works just fine.

QUESTION: Is there a limit to the number of users that can be entered into
a Server based Rule? Is it 21?

Thanks for your help,
Ace

 

[Sue Mosher [MVP-Outlook]]

There is a limit to the total size of all rules -- 32k. Sounds like your user has exceeded that limit.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Kidace]

Hi Sue,

Thank you for the reply. I appreciate it.

So, with the 32K limit that you've mentioned, you've stated "all rules",
but are you saying "all rules that are created"... as in per rule or "all
rules combined, in total"?

Thank you,
Ace.

There is a limit to the total size of all rules -- 32k. Sounds like your user has exceeded that limit.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Hello everyone,

My office users Outlook 2003 [SP1] on Win XP [SP2] platform.

Today, one of our users called me about an error message he keeps getting
when he does the following:

1) He creates a Server based Rule stating that if an email arrives from
someone out of a list of 23 users from the GAL (seperated by "or") ,
containing a certain word/s within the subject, then forward it to the same
list of 23 people (seperated by "and").

He then enables the Rule and runs a test and everything works just fine.

2) He goes on to create a second Server based Rule, that funtions pretty
similar to the first one, but the list of 23 users from the GAL are different
and the word/s from the subject field is also different.

As soon as he ties to enable the second Rule, he gets an error message
stating that "One or more Rules could not be uploade to the Exchange Server
and has been deactivated...."

The interesting thing is that as soon as we reduce the number of users
listed in both Rules (from the GAL), from 23 to 21 or less, both Rules can be
enabled at the same time and works just fine.

QUESTION: Is there a limit to the number of users that can be entered into
a Server based Rule? Is it 21?

Thanks for your help,
Ace

 

[Kidace]

....more importantly, how do we go about measuring or finding out how many K's
of rules we have setup thus far?

Thanks,
Ace

Hi Sue,

Thank you for the reply. I appreciate it.

So, with the 32K limit that you've mentioned, you've stated "all rules",
but are you saying "all rules that are created"... as in per rule or "all
rules combined, in total"?

Thank you,
Ace.

There is a limit to the total size of all rules -- 32k. Sounds like your user has exceeded that limit.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Hello everyone,

My office users Outlook 2003 [SP1] on Win XP [SP2] platform.

Today, one of our users called me about an error message he keeps getting
when he does the following:

1) He creates a Server based Rule stating that if an email arrives from
someone out of a list of 23 users from the GAL (seperated by "or") ,
containing a certain word/s within the subject, then forward it to the same
list of 23 people (seperated by "and").

He then enables the Rule and runs a test and everything works just fine.

2) He goes on to create a second Server based Rule, that funtions pretty
similar to the first one, but the list of 23 users from the GAL are different
and the word/s from the subject field is also different.

As soon as he ties to enable the second Rule, he gets an error message
stating that "One or more Rules could not be uploade to the Exchange Server
and has been deactivated...."

The interesting thing is that as soon as we reduce the number of users
listed in both Rules (from the GAL), from 23 to 21 or less, both Rules can be
enabled at the same time and works just fine.

QUESTION: Is there a limit to the number of users that can be entered into
a Server based Rule? Is it 21?

Thanks for your help,
Ace

 

[Sue Mosher [MVP-Outlook]]

So, with the 32K limit that you've mentioned, you've stated "all rules",
All rules total.

...more importantly, how do we go about measuring or finding out how many K's
of rules we have setup thus far?

Trial and error is what most people use. When they run out of rule room, Outlook refuses to accept more rules.

You could, however, dig around with Outlook Spy or MFCMAPI to see what size is reported for the hidden items that contain the rules. I've never done any research to see if the aggregate size of those items actually matches up to the rule limit.

There is a limit to the total size of all rules -- 32k. Sounds like your user has exceeded that limit.

Hello everyone,

My office users Outlook 2003 [SP1] on Win XP [SP2] platform.

Today, one of our users called me about an error message he keeps getting
when he does the following:

1) He creates a Server based Rule stating that if an email arrives from
someone out of a list of 23 users from the GAL (seperated by "or") ,
containing a certain word/s within the subject, then forward it to the same
list of 23 people (seperated by "and").

He then enables the Rule and runs a test and everything works just fine.

2) He goes on to create a second Server based Rule, that funtions pretty
similar to the first one, but the list of 23 users from the GAL are different
and the word/s from the subject field is also different.

As soon as he ties to enable the second Rule, he gets an error message
stating that "One or more Rules could not be uploade to the Exchange Server
and has been deactivated...."

The interesting thing is that as soon as we reduce the number of users
listed in both Rules (from the GAL), from 23 to 21 or less, both Rules can be
enabled at the same time and works just fine.

QUESTION: Is there a limit to the number of users that can be entered into
a Server based Rule? Is it 21?

Thanks for your help,
Ace

 

[Kidace]

Thanks again, Sue.

I do have MFCMAPI... I'll check it out.

Ace.

All rules total.

...more importantly, how do we go about measuring or finding out how many K's
of rules we have setup thus far?

Trial and error is what most people use. When they run out of rule room, Outlook refuses to accept more rules.

You could, however, dig around with Outlook Spy or MFCMAPI to see what size is reported for the hidden items that contain the rules. I've never done any research to see if the aggregate size of those items actually matches up to the rule limit.

:

There is a limit to the total size of all rules -- 32k. Sounds like your user has exceeded that limit.

Hello everyone,

My office users Outlook 2003 [SP1] on Win XP [SP2] platform.

Today, one of our users called me about an error message he keeps getting
when he does the following:

1) He creates a Server based Rule stating that if an email arrives from
someone out of a list of 23 users from the GAL (seperated by "or") ,
containing a certain word/s within the subject, then forward it to the same
list of 23 people (seperated by "and").

He then enables the Rule and runs a test and everything works just fine.

2) He goes on to create a second Server based Rule, that funtions pretty
similar to the first one, but the list of 23 users from the GAL are different
and the word/s from the subject field is also different.

As soon as he ties to enable the second Rule, he gets an error message
stating that "One or more Rules could not be uploade to the Exchange Server
and has been deactivated...."

The interesting thing is that as soon as we reduce the number of users
listed in both Rules (from the GAL), from 23 to 21 or less, both Rules can be
enabled at the same time and works just fine.

QUESTION: Is there a limit to the number of users that can be entered into
a Server based Rule? Is it 21?

Thanks for your help,
Ace