service.lck error

[JW]

I asked a hosting provider to install FP extensions so that I can use FP2000
with an existing account. This is my first time with this provider - he
wasn't thrilled but did it. I am still unable to either publish files or
edit existing files on the server with FP. In both situations, the
userid/password is not accepted, returning me to the password access window.
When I try to edit the files online, after several tries at the password, I
get the following error message: "Server error: The server extensions were
unable to access the file "service.lck". Please check the file permissions."

Hosting support swears the extensions are properly installed and that I'm
using the correct userid/password. We already went thru the case-specific
discussion and they agree I'm using the proper case for the entries. Any
suggestions, perhaps that I could pass along to server techs? Switching
hosts is dearly preferred but not an option in this situation, due to
previous commitments by my client. Thanks for your help.

 

[Tom Willett]

Have them delete the service.lck file. A new will will be created
automatically. Or, have them check the permissions on that file.
--
===
Tom Willett
Microsoft MVP - FrontPage
---
FrontPage Support:
http://www.frontpagemvps.com/
===
|I asked a hosting provider to install FP extensions so that I can use
FP2000
| with an existing account. This is my first time with this provider - he
| wasn't thrilled but did it. I am still unable to either publish files or
| edit existing files on the server with FP. In both situations, the
| userid/password is not accepted, returning me to the password access
window.
| When I try to edit the files online, after several tries at the password,
I
| get the following error message: "Server error: The server extensions were
| unable to access the file "service.lck". Please check the file
permissions."
|
| Hosting support swears the extensions are properly installed and that I'm
| using the correct userid/password. We already went thru the case-specific
| discussion and they agree I'm using the proper case for the entries. Any
| suggestions, perhaps that I could pass along to server techs? Switching
| hosts is dearly preferred but not an option in this situation, due to
| previous commitments by my client. Thanks for your help.
|
|

 

[JW]

BINGO!! - Tom, thanks very much for the prompt response and all the valuable
help that's available here.

 

[Tom Willett]

Glad you got it sorted!
--
===
Tom Willett
Microsoft MVP - FrontPage
---
FrontPage Support:
http://www.frontpagemvps.com/
===
| BINGO!! - Tom, thanks very much for the prompt response and all the
valuable
| help that's available here.
|
| | > Have them delete the service.lck file. A new will will be created
| > automatically. Or, have them check the permissions on that file.
| > --
| > ===
| > Tom Willett
| > Microsoft MVP - FrontPage
| > ---
| > FrontPage Support:
| > http://www.frontpagemvps.com/
| > ===
| > | > |I asked a hosting provider to install FP extensions so that I can use
| > FP2000
| > | with an existing account. This is my first time with this provider -
he
| > | wasn't thrilled but did it. I am still unable to either publish files
or
| > | edit existing files on the server with FP. In both situations, the
| > | userid/password is not accepted, returning me to the password access
| > window.
| > | When I try to edit the files online, after several tries at the
| > password,
| > I
| > | get the following error message: "Server error: The server extensions
| > were
| > | unable to access the file "service.lck". Please check the file
| > permissions."
| > |
| > | Hosting support swears the extensions are properly installed and that
| > I'm
| > | using the correct userid/password. We already went thru the
| > case-specific
| > | discussion and they agree I'm using the proper case for the entries.
Any
| > | suggestions, perhaps that I could pass along to server techs?
Switching
| > | hosts is dearly preferred but not an option in this situation, due to
| > | previous commitments by my client. Thanks for your help.
| > |
| > |
| >
| >
|
|

 

[Windsun]

Google is your friend

http://support.microsoft.com/?kbid=297322