Service Pack 1 Installation Problem

D

David F-H

We are running MS Project Server 2007 / MS SQL Server 2005. We have been
trying to upgrade to SP1 for a few days now with no success. We have
successfully installed Sharepoint 3.0 SP1 (a pre-requisite) using
wssv3sp1-kb936988-x86-fullfile-en-us.exe. We then ran 2007 Office Servers
Service Pack 1 using officeserver2007sp1-kb936984-x86-fullfile-en-us.exe
which gave us a message "The update is already installed on this system"
(because we had earlier problems with account permissions when we originally
tried running it). Therefore, we tried forcing a software update using the
command "psconfig -cmd upgrade -inplace b2b -wait -force" from the bin
directory as per the webpage "Deploy software updates for Office SharePoint
Server 2007". This appears to have run successfully (refer to log at bottom
of post).

HOWEVER, when we check for the existence / version of specific DLLs and
other filetypes as suggested in the knowledge base article : "936984:
Description of the 2007 Microsoft Office Servers Service Pack 1" we find that
they either don't exist on the server or the version does not match. Yet the
version appears to reflect the correct value of 12.0.0.6219 in the Central
Administration screen for Sharepoint.

Can someone please help?

*******************************

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.


C:\Program Files\Common Files\Microsoft Shared\web server
extensions\12\BIN>psconfig -cmd upgrade -inplace b2b -wait -force
SharePoint Products and Technologies Configuration Wizard version
12.0.6217.1000
Copyright (C) Microsoft Corporation 2005. All rights reserved.

Performing configuration task 1 of 4
Initializing SharePoint Products and Technologies upgrade...

Successfully initialized SharePoint Products and Technologies upgrade.

Performing configuration task 2 of 4
Initiating the upgrade sequence...

Successfully initiated the upgrade sequence.

Performing configuration task 3 of 4
Upgrading SharePoint Products and Technologies...

Successfully upgraded SharePoint Products and Technologies.

Performing configuration task 4 of 4
Finalizing the SharePoint Products and Technologies configuration...

Successfully completed the SharePoint Products and Technologies configuration.

Total number of configuration settings run: 4
Total number of successful configuration settings: 4
Total number of unsuccessful configuration settings: 0
Successfully stopped the configuration of SharePoint Products and
Technologies.
Configuration of the SharePoint Products and Technologies has succeeded.

**************************************
 
P

Paul Conroy

I trust you made a full and complete backup of the system prior to attempting
the upgrade ? Restore from backup to return you to a known state, then try
again.

Alternatively, take a backup of the DB's, complete a reinstall (with SP1),
then restore the DBs.

David F-H said:
We are running MS Project Server 2007 / MS SQL Server 2005. We have been
trying to upgrade to SP1 for a few days now with no success. We have
successfully installed Sharepoint 3.0 SP1 (a pre-requisite) using
wssv3sp1-kb936988-x86-fullfile-en-us.exe. We then ran 2007 Office Servers
Service Pack 1 using officeserver2007sp1-kb936984-x86-fullfile-en-us.exe
which gave us a message "The update is already installed on this system"
(because we had earlier problems with account permissions when we originally
tried running it). Therefore, we tried forcing a software update using the
command "psconfig -cmd upgrade -inplace b2b -wait -force" from the bin
directory as per the webpage "Deploy software updates for Office SharePoint
Server 2007". This appears to have run successfully (refer to log at bottom
of post).

HOWEVER, when we check for the existence / version of specific DLLs and
other filetypes as suggested in the knowledge base article : "936984:
Description of the 2007 Microsoft Office Servers Service Pack 1" we find that
they either don't exist on the server or the version does not match. Yet the
version appears to reflect the correct value of 12.0.0.6219 in the Central
Administration screen for Sharepoint.

Can someone please help?

*******************************

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.


C:\Program Files\Common Files\Microsoft Shared\web server
extensions\12\BIN>psconfig -cmd upgrade -inplace b2b -wait -force
SharePoint Products and Technologies Configuration Wizard version
12.0.6217.1000
Copyright (C) Microsoft Corporation 2005. All rights reserved.

Performing configuration task 1 of 4
Initializing SharePoint Products and Technologies upgrade...

Successfully initialized SharePoint Products and Technologies upgrade.

Performing configuration task 2 of 4
Initiating the upgrade sequence...

Successfully initiated the upgrade sequence.

Performing configuration task 3 of 4
Upgrading SharePoint Products and Technologies...

Successfully upgraded SharePoint Products and Technologies.

Performing configuration task 4 of 4
Finalizing the SharePoint Products and Technologies configuration...

Successfully completed the SharePoint Products and Technologies configuration.

Total number of configuration settings run: 4
Total number of successful configuration settings: 4
Total number of unsuccessful configuration settings: 0
Successfully stopped the configuration of SharePoint Products and
Technologies.
Configuration of the SharePoint Products and Technologies has succeeded.

**************************************
 
D

David F-H

Actually, we have managed to obtain a response on this from the support team
in the US, and have learned that a simple file search on the server for the
DLLs will not find them as they are stored in the GAC (Global Assembly
Cache). Note however that the knowledge base article : "936984: Description
of the 2007 Microsoft Office Servers Service Pack 1" just tells you to
perform such a search.

In order to find the listed files (and hence versions) you need to do the
following :
-------------------------------------------------------------------------------------------
You can open the GAC to a file search by unregistering shfusion.dll. In a
Command Prompt window, run:
regsvr32 /u C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\shfusion.dll
Then open the assembly directory in Windows Explorer, and you can see all of
the subdirectories and files. For example, you can see
Microsoft.Office.Project.Server.Upgrade.dll in the following directory:
C:\WINDOWS\assembly\GAC_MSIL\Microsoft.Office.Project.Server.Upgrade\12.0.0.0__71e9bce111e9429c

When you’re done, re-register shfushion.dll:
regsvr32 C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\shfusion.dll
----------------------------------------------------------------------------------------

Once we followed these instructions, we were able to see the files in
explorer and verify the versions.


Paul Conroy said:
I trust you made a full and complete backup of the system prior to attempting
the upgrade ? Restore from backup to return you to a known state, then try
again.

Alternatively, take a backup of the DB's, complete a reinstall (with SP1),
then restore the DBs.

David F-H said:
We are running MS Project Server 2007 / MS SQL Server 2005. We have been
trying to upgrade to SP1 for a few days now with no success. We have
successfully installed Sharepoint 3.0 SP1 (a pre-requisite) using
wssv3sp1-kb936988-x86-fullfile-en-us.exe. We then ran 2007 Office Servers
Service Pack 1 using officeserver2007sp1-kb936984-x86-fullfile-en-us.exe
which gave us a message "The update is already installed on this system"
(because we had earlier problems with account permissions when we originally
tried running it). Therefore, we tried forcing a software update using the
command "psconfig -cmd upgrade -inplace b2b -wait -force" from the bin
directory as per the webpage "Deploy software updates for Office SharePoint
Server 2007". This appears to have run successfully (refer to log at bottom
of post).

HOWEVER, when we check for the existence / version of specific DLLs and
other filetypes as suggested in the knowledge base article : "936984:
Description of the 2007 Microsoft Office Servers Service Pack 1" we find that
they either don't exist on the server or the version does not match. Yet the
version appears to reflect the correct value of 12.0.0.6219 in the Central
Administration screen for Sharepoint.

Can someone please help?

*******************************

Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.


C:\Program Files\Common Files\Microsoft Shared\web server
extensions\12\BIN>psconfig -cmd upgrade -inplace b2b -wait -force
SharePoint Products and Technologies Configuration Wizard version
12.0.6217.1000
Copyright (C) Microsoft Corporation 2005. All rights reserved.

Performing configuration task 1 of 4
Initializing SharePoint Products and Technologies upgrade...

Successfully initialized SharePoint Products and Technologies upgrade.

Performing configuration task 2 of 4
Initiating the upgrade sequence...

Successfully initiated the upgrade sequence.

Performing configuration task 3 of 4
Upgrading SharePoint Products and Technologies...

Successfully upgraded SharePoint Products and Technologies.

Performing configuration task 4 of 4
Finalizing the SharePoint Products and Technologies configuration...

Successfully completed the SharePoint Products and Technologies configuration.

Total number of configuration settings run: 4
Total number of successful configuration settings: 4
Total number of unsuccessful configuration settings: 0
Successfully stopped the configuration of SharePoint Products and
Technologies.
Configuration of the SharePoint Products and Technologies has succeeded.

**************************************
 

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