Service Pack 3 update

[PattiChati]

keep getting a notice saying I need to update my Windows to Service Pack 3.
I have Service Pack 2 on already. I click to dowload and install it. It
then asks for my Works disk, which I don't have one. I then went into some
area where it said to put in my Microsoft Word disk - trying either disk one
or two. I tried them both and it still wouldn't install.
I am not sure what to do here. I went to browse to think it is already on
my computer and it couldn't find anything.
Does anyone have any ideas?
Thanks.

 

[Suzanne S. Barnhill]

If you're being asked for your Works or Word disk, you are not updating
Windows but Office/Word. Which is it?

 

[PattiChati]

It's asking for my 2002 Microsoft Works disk which I don't even own. I have
Word on my computer. I tried putting in a Word disk and it didn't work.
"Installing Office XP Service Pack 3" is what it says. And then it doesn't
do it. I am confused and have been lookiing all over the internet for help
on this. Thanks.

 

[PattiChati]

Okay, this is the message it is giving me to put into my cd slot "Works
Suite Word CD or DVD". I tried my 2002 Word and it didn't work.

 

[Suzanne S. Barnhill]

It sounds as if the copy of Word that is installed was installed from a
Works Suite CD. If it came preinstalled on your system, the computer
maker/seller should have provided a CD. If the CD provided is not the
correct one, you need to contact the seller to get the correct one.